ROL Cruise customer experience rating 4.7/5 


Based on 2699 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Round-trip Bordeaux

Cruise Code: 1006648 / Voyage Code: 8F34

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Balcony from:

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Suite from:

£2,130pp

Single from:

£4,260

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,260 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Ravel

    Your Ship


    Crystal Ravel

    Crystal Cruises

    Crystal Cruises
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  • Bordeaux, France

    Day 1-3

    Bordeaux, France

    13 Nov 2018 to 15 Nov 2018

    Bordeaux is a UNESCO World Heritage Site and it offers everything from breathtaking views and picturesque locations, to incredible museums and churches. Its current shape and form with the classical and neoclassical buildings was heavily influenced by the Age of Enlightenment during the 18th century.

    Destination guide
  • Day 3


    Cruising the Garonne River

    15 Nov 2018

  • Day 3-4


    Cadillac, France

    15 Nov 2018 to 16 Nov 2018

  • Day 4


    Cruising the Garonne River & Gironde Estuary

    16 Nov 2018

  • Day 4-5


    Pauillac, France

    16 Nov 2018 to 17 Nov 2018

  • Day 5


    Cruising the Garonne River & Gironde Estuary

    17 Nov 2018

  • Day 5-6


    Blaye, France

    17 Nov 2018 to 18 Nov 2018

  • Day 6


    Cruising the Gironde Estuary & Dordogne River

    18 Nov 2018

  • Day 6-7


    Libourne, France

    18 Nov 2018 to 19 Nov 2018

  • Day 7


    Cruising the Dordogne & Garonne Rivers

    19 Nov 2018

  • Bordeaux, France

    Day 7-8

    Bordeaux, France

    19 Nov 2018 to 20 Nov 2018

    Bordeaux is a UNESCO World Heritage Site and it offers everything from breathtaking views and picturesque locations, to incredible museums and churches. Its current shape and form with the classical and neoclassical buildings was heavily influenced by the Age of Enlightenment during the 18th century.

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Ravel will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Ravel will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Ravel


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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