ROL Cruise customer experience rating 4.8/5 


Based on 3090 reviews

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018

Knowledgeable,quick,polite,efficient,

Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Excellent

17 Nov 2018

Very friendly, efficient, and quick.

Query answered quickly and efficiently

17 Nov 2018

I rang the Golden Ticket Line to order 150 cruise miles for the price of 100. The lady who answered not only processed this order but went on to give me the details of the Aegean cruise that had been offered by e-mail and I went on to book it. It all only took a few minutes.

Round-trip Bordeaux

Cruise Code: 1006649 / Voyage Code: 8F35

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Balcony from:

CALL US

Suite from:

£1,975pp

Single from:

£3,950

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 3,950 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Ravel

    Your Ship


    Crystal Ravel

    Crystal Cruises

    Crystal Cruises
    View
  • Bordeaux, France

    Day 1-3

    Bordeaux, France

    20 Nov 2018 to 22 Nov 2018

    Bordeaux is a UNESCO World Heritage Site and it offers everything from breathtaking views and picturesque locations, to incredible museums and churches. Its current shape and form with the classical and neoclassical buildings was heavily influenced by the Age of Enlightenment during the 18th century.

    Destination guide
  • Day 3


    Cruising the Garonne River

    22 Nov 2018

  • Day 3-4


    Cadillac, France

    22 Nov 2018 to 23 Nov 2018

  • Day 4


    Cruising the Garonne River & Gironde Estuary

    23 Nov 2018

  • Day 4-5


    Pauillac, France

    23 Nov 2018 to 24 Nov 2018

  • Day 5


    Cruising the Garonne River & Gironde Estuary

    24 Nov 2018

  • Day 5-6


    Blaye, France

    24 Nov 2018 to 25 Nov 2018

  • Day 6


    Cruising the Gironde Estuary & Dordogne River

    25 Nov 2018

  • Day 6-7


    Libourne, France

    25 Nov 2018 to 26 Nov 2018

  • Day 7


    Cruising the Dordogne & Garonne Rivers

    26 Nov 2018

  • Bordeaux, France

    Day 7-8

    Bordeaux, France

    26 Nov 2018 to 27 Nov 2018

    Bordeaux is a UNESCO World Heritage Site and it offers everything from breathtaking views and picturesque locations, to incredible museums and churches. Its current shape and form with the classical and neoclassical buildings was heavily influenced by the Age of Enlightenment during the 18th century.

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Ravel will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Ravel will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Ravel


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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