ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

Well done

16 Oct 2018

Very friendly and efficient details arrived by email promptly

Good product offering professionally delivered

16 Oct 2018

Professional, and easy to deal with plus a very good product offering

Basel to Amsterdam

Cruise Code: 1031069 / Voyage Code: RBA181205-10

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Suite from:

£3,147pp

Single from:

£6,594

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 6,594 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Bach - Crystal Cruises


Day

Port

Date

Due Depart


Day 4

Port :

Kehl, Germany

Date :

08 Dec 2018

Due - Departs :

08 Dec 2018


Day 6

Port :

Cruising the Rhine River

Date :

10 Dec 2018

Due - Departs :

10 Dec 2018


Day 7

Port :

Cruising the Rhine River

Date :

11 Dec 2018

Due - Departs :

11 Dec 2018


Day 9

Port :

Cruising the Rhine River

Date :

13 Dec 2018

Due - Departs :

13 Dec 2018


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Bach will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Bach will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Bach


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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