ROL Cruise customer experience rating 4.7/5 


Based on 2683 reviews

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Friendly and knowledgeable service

18 Oct 2018

Very pleasant, knowledgeable, and willing to go that extra mile.

A friendly experience

18 Oct 2018

Booking over the phone was very easy. The young lady who took my call,was friendly and very efficient explaining clearly all my options and costs.

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Los Angels to Auckland

Cruise Code: 1086128 / Voyage Code: OCY190114-22

  • Duration: 22nts
  • Departs: 14 Jan 2019 Alternative sailing dates
  • Sails from: Los Angeles/San Pedro, California, USA
  • Flights and transfers: not inc
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Outside from:

£10,155pp

Balcony from:

£14,265pp

Suite from:

£22,730pp

Single from:

£20,310

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 45,460 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Serenity - Crystal Cruises


Day

Port

Date

Due Depart


Day 2-5

Port :

Cruising the North Pacific Ocean

Date :

15 Jan 2019

Due - Departs :

18 Jan 2019


Day 6

Port :

Crusing the North Pacific Ocean

Date :

19 Jan 2019

Due - Departs :

19 Jan 2019


Day 9

Port :

Cruising the North Pacific Ocean

Date :

22 Jan 2019

Due - Departs :

22 Jan 2019


Day 10

Port :

Crusing the North Pacific Ocean

Date :

23 Jan 2019

Due - Departs :

23 Jan 2019


Day 11

Port :

Fanning Island, Republic of Kiribati

Date :

24 Jan 2019

Due - Departs :

24 Jan 2019


Day 12-13

Port :

Cruising the North Pacific Ocean

Date :

25 Jan 2019

Due - Departs :

26 Jan 2019


Day 14

Port :

Pago Pago

Date :

27 Jan 2019

Due - Departs :

27 Jan 2019


Day 15

Port :

At Sea

Date :

28 Jan 2019

Due - Departs :

28 Jan 2019


Day 16

Port :

Crossing the International Dateline

Date :

29 Jan 2019

Due - Departs :

29 Jan 2019


Day 17

Port :

Cruising the Pacific Ocean

Date :

30 Jan 2019

Due - Departs :

30 Jan 2019


Day 19-20

Port :

Cruising the Pacific Ocean

Date :

01 Feb 2019

Due - Departs :

02 Feb 2019


Day 21

Port :

Waitangi, Bay of Islands, New Zealand

Date :

03 Feb 2019

Due - Departs :

03 Feb 2019


The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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Cabin type: Outside

Los Angels to Auckland

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Crystal Cruises : Crystal Serenity

Itinerary
Los Angeles/San Pedro, California, USA, Oahu/Honolulu, Hawaii, USA, Maui/Lahaina, Hawaii, USA, Fanning Island, Republic of Kiribati, Pago Pago, Lautoka, Fiji, Waitangi, Bay of Islands, New Zealand,… ...Read More

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