ROL Cruise customer experience rating 4.8/5 


Based on 3454 reviews

Excellent & cheerful service.

11 Dec 2018

Kelly was very helpful and friendly, answering all my questions well.

Very helpful,patient and well infotmed

11 Dec 2018

Five stars

Only a short wait on the phone. Booking dealt with very quicklly

10 Dec 2018

Only a short wait on the phone. Booking dealt with very quickly and professionally. All questions answered satisfactory.

take away the pressure of booking with R O L cruises

10 Dec 2018

they were very helpful and efficient gave clear information, answered questions accurately and clearly and i felt did the best they could for me

Excellent service. Well done John.

10 Dec 2018

I spoke with John who was very helpful and friendly. He was able to answer all my questions. I could’t fault him.

Excellent service

10 Dec 2018

Helped me choose the right cruise for me and were very helpful.

A poor service!

09 Dec 2018

I would have thought that by now (9th December) I would have received an itinerary for the cruise that I had booked about a year ago and which has just been moved forward almost a full month. I would like this information so that I can make arrangements for my journey to Heathrow. I would also like to add that the referred to phone call was the first time that I became aware that ROL was my travel agent - up to this point I thought that it acted solely as an advertising agency. I think that this shows what a lack of communication there has been with me.

Great service well worth using them

09 Dec 2018

Speedy good service covered everything I needed to do and gave advice about cabin options.

Portuguese Passage-Lisbon to Ft. Lauderdale

Cruise Code: 1102249

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Outside from:

£3,327pp

Balcony from:

£4,362pp

Suite from:

£6,492pp

Single from:

£6,654

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 12,984 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Serenity

    Your Ship


    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
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  • Lisbon, Portugal

    Day 1

    Lisbon, Portugal

    17 Apr 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Day 2-3


    At Sea

    18 Apr 2019 to 19 Apr 2019

  • Ponta Delgada, Azores

    Day 4

    Ponta Delgada, Azores

    20 Apr 2019

    This volcanic land is surrounded by rugged coastline and turquoise waters, providing you with a vast range of exciting ways to spend your visit.

    Destination guide
  • Day 5-9


    At Sea

    21 Apr 2019 to 25 Apr 2019

  • Day 10


    St. Thomas, Charlotte Amalie

    26 Apr 2019

    Glimmering bays, shining seas, powdery sand beaches, towering green hills and unsurpassed shopping - this is St. Thomas. The Danes originally declared St. Thomas a free port, making it the shopping paradise it remains today. You will delight in exquisite imported goods ranging from Danish silver to French porcelain and Swiss watches. While this mountainous island is one of the loveliest stretches of land in the Caribbean, its offerings are not limited to its idyllic tropical scenery. The former pirate haunts, Danish relics and picturesque old buildings are constant reminders of St. Thomas' exotic history, making this a fascinating place in which to sightsee.

  • Day 11


    Atlantic Ocean Cruising

    27 Apr 2019

  • Day 12


    At Sea

    28 Apr 2019

  • Day 13


    Ft. Lauderdale, Florida, USA

    29 Apr 2019

    Originally a fort built by the U.S. Army in 1838, during the Second Seminole War, Ft. Lauderdale has little left of its warlike past. Instead the city welcomes visitors with broad beaches and an easy pace of life, plus convenient air and water connections that make the city a perfect place to begin or end a cruise.

The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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