ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

Well done

16 Oct 2018

Very friendly and efficient details arrived by email promptly

Good product offering professionally delivered

16 Oct 2018

Professional, and easy to deal with plus a very good product offering

Mediterranean Caprice - Monte Carlo to Lisbon

Cruise Code: 1102250 / Voyage Code: OCY190408

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Outside from:

£1,912pp

Balcony from:

£2,772pp

Suite from:

£4,532pp

Single from:

£3,824

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 9,064 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Serenity

    Your Ship


    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
    View
  • Monte Carlo, Monaco

    Day 1

    Monte Carlo, Monaco

    08 Apr 2019

    Monaco is an ancient principality steeped in rich and colorful history. Its proud monarchy is presided over by Prince Albert, who assumed the throne after his famed father Prince Rainier died in 2005. Today when gazing on its modern skyline, it is hard to imagine that Monaco endured a turbulent past. Once a Greek settlement conquered by the Romans, it was bought from the Genoese in 1309 by the Grimaldis, who still rule as the world's oldest monarchy. Monaco covers less than one square mile and is known primarily for its Grand Casino.

  • Corsica/Ajaccio, France

    Day 2

    Corsica/Ajaccio, France

    09 Apr 2019

  • Mallorca/Palma de Mallorca, Spain

    Day 3

    Mallorca/Palma de Mallorca, Spain

    10 Apr 2019

    An expansive marina, a city full of history and golden beaches with cerulean waters characterise the welcoming capital of the Balearic Islands archipelago.

    Destination guide
  • Valencia, Spain

    Day 4-5

    Valencia, Spain

    11 Apr 2019 to 12 Apr 2019

    Known as the gateway to the Mediterranean, Valencia’s locals say their coastal home receives more sun than any other Spanish city.

    Destination guide
  • Malaga, Spain

    Day 6-7

    Malaga, Spain

    13 Apr 2019 to 14 Apr 2019

    The southern Spanish city of Malaga has a lot more to offer than a sunny Mediterranean climate. The city where artist Pablo Picasso was born is now regarded as Andalusia’s cultural capital.

    Destination guide
  • Gibraltar, UK

    Day 7

    Gibraltar, UK

    14 Apr 2019

    A British Overseas Territory since 1713, Gibraltar is a pleasant blend of familiar and unique. While the currency and language are the same as back home, this destination has its own character...

    Destination guide
  • Cadiz/Seville, Spain

    Day 8

    Cadiz/Seville, Spain

    15 Apr 2019

    Cadiz has been a popular port, trading post and base for exploration for around 3,000 years and the influence of its varied past makes it a fascinating city to explore.

    Destination guide
  • Lisbon, Portugal

    Day 9-10

    Lisbon, Portugal

    16 Apr 2019 to 17 Apr 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide

The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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