ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Italy, France and Spain

Cruise Code: 1122529

Discover new shores...

On board spend included!

The P&O Cruises Fly Collection

Discover new shores with fly cruising + on board spend included

Read more

Welcome to the official P&O Cruises’ 2018/2019 Fly Promotion!

A P&O Cruises holiday is a very special way to escape from the rigours of everyday life and to explore many different destinations in one of the most relaxing ways imaginable. It offers you an extraordinary variety of activities and entertainment, plus exceptional restaurants and bars. And of course, if you simply want to escape, there are plenty of opportunities to do absolutely nothing at all. Explore exciting destinations all around the world, with the comforts of being at home; and no one knows the world better than P&O Cruises.

At a select number of destinations, you’ll have a wonderful opportunity to spend the evening, or even overnight, in port. This is a great chance to dig a little deeper and experience more. Throughout the ship, you will find genuine and attentive service from knowledgeable staff happy to help in any way they can. You’ll soon become friends with the same waiters who will serve your table each and every evening, and will be amazed by the memory of the bar staff who will often remember your drink if you’re a regular in the same bar. Every aspect of your holiday is looked after.

ON BOARD SPEND AVAILABLE*

RETURN FLIGHTS & OVERSEAS TRANSFERS

EARN CRUISE MILES WITH EVERY BOOKING

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,260 cruise miles

Learn More

Your ROL Cruise package


What's included

  • On board spend available - amount varies depending on grade and voyage booked
  • Return flights and overseas transfers (regional and premium class flights may be available on request)
  • Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings
  • Spectacular entertainment from live music to West End-quality performers
  • State of the art gyms including sauna and/or steam room. There are a number of free exercise classes, and others which incur a small charge
  • A choice of pools to relax and unwind in or simply soak up the sun on the deck
  • Daily film screenings in the cinema, from the latest blockbusters
  • Use of the sports facilities including basketball and football courts, golf nets and table tennis tables

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Oceana

    Your Ship


    Oceana

    P&O Cruises

    P&O Cruises
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  • Valletta, Malta

    Day 1

    Valletta, Malta

    18 Oct 2018

    Lined with Baroque buildings and enclosed within its sixteenth century city walls, it’s almost as if time stands still in Valletta. With 7,000 years of history just waiting to be discovered, the Maltese capital is a dream to explore.

    Destination guide
  • Day 2


    At Sea

    19 Oct 2018

  • Rome (from Civitavecchia), Italy

    Day 3

    Rome (from Civitavecchia), Italy

    20 Oct 2018

    Steeped in history and recognised as a UNESCO World Heritage Site, The Eternal City is a must-see destination.

    Destination guide
  • Day 4


    La Spezia, Italy

    21 Oct 2018

    Tucked into the Ligurian coastline between Genoa and Pisa, is the pretty town of La Spezia – one of Italy’s most important military and commercial harbours. But it’s not this that attracts so many. La Spezia is the gateway to the UNESCO World Heritage Site called Cinque Terre – a collection of five coastal villages perched on the coastline. Monterosso al Marc is famous for its beaches. Vernazza is a charming fishing port decorated with colourful buildings. Cornigilia is perched high above sea level with painted houses clinging to the cliff face. Peaceful Manarolais is modern in comparison and boasts a rocky cove. While Riomaggiore is a pretty town with attractive tall houses marching up the hillside.

  • Marseilles, France

    Day 5

    Marseilles, France

    22 Oct 2018

    A hotspot for lovers of architecture old and new, and visitors looking for beautiful, serene locations, Marseille is truly charming

    Destination guide
  • Barcelona, Spain

    Day 6

    Barcelona, Spain

    23 Oct 2018

    Barcelona’s stunning blend of intriguing architecture, irrepressible culture, exquisite food and inviting beaches means that it is truly a destination that has something for everyone.

    Destination guide
  • Day 7


    At Sea

    24 Oct 2018

  • Gibraltar

    Day 8

    Gibraltar

    25 Oct 2018

    A British Overseas Territory since 1713, Gibraltar is a pleasant blend of familiar and unique. While the currency and language are the same as back home, this destination has its own character...

    Destination guide
  • Day 9-10


    At Sea

    26 Oct 2018 to 27 Oct 2018

  • Southampton

    Day 11

    Southampton

    28 Oct 2018

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Oceana is a mid-sized cruise ship with a particularly stunning atrium that creates a real ‘wow’. Her bars, restaurants, shops and lounges have been designed to flow seamlessly through the ship and this makes for a sociable and informal atmosphere with P&O Cruises. Oceana’s bars are a feature... There is Magnums – a lively Champagne bar, Winners’ - the funky midships bar and the Yacht and Compass – a traditional English pub. Oceana also has a dedicated nightclub. For dining, Oceana offers a choice when it comes to the main restaurants of both Club (fixed dining times) and Freedom dining (no fixed dining times). She also has several other restaurants to try; a bistro by Marco Pierre White and al fresco dining on deck at the Horizon Grill for great steaks and seafood. Oceana cruise ship has broad decks with 2 sparkling pools and 6 whirlpools to enjoy during the day and even has a sports court ingeniously housed in her funnel. The gym and spa are well appointed and within easy reach. Oceana’s welcoming and informal atmosphere makes her particularly popular with families.

Oceana


Launched: November 2000 | Occupancy: 2,016 passengers

Tonnage: 77,000 tons | Length: 856 ft (260.91 m)

Star Rating

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Cabins



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* Terms and Conditions


Booking conditions of P&O Cruises and Reader Offers Limited Agency Terms of Business apply. This offer applies to new bookings only. Cabins are subject to availability at the time of booking. Reader Offers Ltd prices may be withdrawn at any time. Prices are per person based on two adults sharing a cabin, are capacity controlled and subject to change at any time without notice. Flights are subject to availability. Regional and premium class flights may be available on request, will be at a further supplement and may require an overnight stay at an extra cost. Cabin upgrades are as stated and are subject to availability. On board spend is tiered on voyage and grade of cabin booked, based on two adults sharing a cabin. Shore excursions will incur an extra charge and are for example purposes only. Northern Lights sightings are not guaranteed. Normal Cruise Miles terms and conditions apply. E&OE.

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