ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Mediterranean Highlights

Cruise Code: 1124095

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

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Your ROL Cruise package


What's included

  • Breakfast, lunch and dinner available in the main restaurants plus snacks available 24 hours a day in the buffet restaurants
  • Comedy and drama shows including Shakespeare classics and spectacular musical productions
  • Full use of the sports court for football, deck tennis and more
  • Choice of swimming pools and whirlpool spas plus a fully equipped gym
  • All overseas transfers
  • A stunning selection of White Star dining, bars and lounges, plus 24 hour room service
  • Lavish theatre productions, concerts and recitals
  • Dance instruction and gentlemen host dancers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Queen Victoria - Cunard


Day

Port

Date

Due Depart


Day 2

Port :

Rijeka

Date :

14 Oct 2018

Due - Departs :

14 Oct 2018


Day 3

Port :

At Sea

Date :

15 Oct 2018

Due - Departs :

15 Oct 2018


Day 6

Port :

Transit Messina Strait

Date :

18 Oct 2018

Due - Departs :

18 Oct 2018


Day 9

Port :

Florence, Italy

Date :

21 Oct 2018

Due - Departs :

21 Oct 2018


Day 10

Port :

Alghero, Sardinia

Date :

22 Oct 2018

Due - Departs :

22 Oct 2018


Day 11

Port :

At Sea

Date :

23 Oct 2018

Due - Departs :

23 Oct 2018


Day 14

Port :

At Sea

Date :

26 Oct 2018

Due - Departs :

26 Oct 2018


Day 16

Port :

Santa Margherita, Italy

Date :

28 Oct 2018

Due - Departs :

28 Oct 2018


Day 20

Port :

At Sea

Date :

01 Nov 2018

Due - Departs :

01 Nov 2018


Day 22-23

Port :

At Sea

Date :

03 Nov 2018

Due - Departs :

04 Nov 2018


The Ship


Queen Victoria joined the Cunard fleet in December 2007. She is a true Cunarder, proudly upholding our famous heritage and traditions. With luxurious marbles, woods, plush carpets, rich fabrics and soft furnishings, this ship simply exudes elegance. Queen Victoria’s many diversions and distractions ensure you are as thoroughly entertained and entirely relaxed as you could wish to be.

Queen Victoria


Launched: December 2007 | Occupancy: 1,990 passengers

Tonnage: 90,000 tons | Length: 964 ft (293.83 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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