ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

Vancouver to Vancouver

Cruise Code: 1138452

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Earn up to 6,500 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary beverages in-suite and throughout the ship
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious ultra-luxury suites – almost all with a private veranda
  • Butler service for all suites
  • Gratuities always included
  • Complimentary unlimited Wi-Fi for all suites
  • In-suite 24 hour dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Pillow menu
  • Plush Etro slippers and bathrobes
  • State-of-the-art flat-screen HD TVs
  • Interactive media library
  • On board entertainment and enrichment lectures
  • Laundry and dry cleaning service on selected suites

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


The prismatic beauty and pioneering history of Alaska comes alive on this journey of a lifetime. The rugged personality of the region is reflected in the distinctive towns of Skagway, Ketchikan and Sitka, yet the biggest state in the U.S. is defined by its vast, unfettered wilderness. From Hubbard Glacier to the Seymour Narrows, immerse yourself in the ultimate Alaskan experience.

Your Itinerary


Show itinerary as:

  • Silver Shadow

    Your Ship


    Silver Shadow

    Silversea

    Silversea
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  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    02 Aug 2018

    Transfer to the port and embark Silver Shadow for your seven night all-inclusive ultra-luxury voyage

    Destination guide
  • Relaxing at sea

    Day 2

    Relaxing at sea

    03 Aug 2018

    No information available

  • Ketchikan, Alaska

    Day 3

    Ketchikan, Alaska

    04 Aug 2018

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Juneau, Alaska, USA

    Day 4

    Juneau, Alaska, USA

    05 Aug 2018

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Sitka, Alaska

    Day 5

    Sitka, Alaska

    06 Aug 2018

    Sitka began as a major Tlingit Indian village and was called “Shee Atika,” which translates roughly as “settlement on the outside of Shee.” “Shee” is the Tlingit name of Baranof Island. In 1799, Alexander Baranof, the general manager of the Russian American Company, decided to move his base of operations from Kodiak and set up camp at what is now called Old Sitka, 7.5 miles north of the present-day town. He called the settlement St. Archangel Michael. The Tlingit Indians of the area resisted the occupation and, in 1802, with Baranof away, burned the fort and massacred the Russian settlers. Two years later, Baranof returned and besieged the Indian fort. The Tlingits withdrew and the area was once again in Russian hands. This time, the Russians built the new city on a different site and called it New Archangel. For over six decades, New Archangel was the capital of the Russian empire in Alaska. By 1867, the Alaska colony had become too much of a financial burden to Russia. William Seward, U.S. Secretary of State, negotiated with the Russian Czar to purchase the Territory of Alaska for $7.2 million. The American press scoffed at Seward and the U.S. government for purchasing what they called “Seward's Folly,” “Seward's Icebox,” and “Walrussia.” On October 18, 1867, the Russian flag was lowered at New Archangel and the Stars and Stripes were raised over newly renamed Sitka. The name comes from the Tlingit word “Sheetkah,” which means “in this place.” All Russian citizens living in the former colony were given the opportunity to become American citizens. Many went home, although a few stayed or migrated to California. Sitka remained the capital of the Territory of Alaska from 1867 to 1906, when it was moved to Juneau. The move was a direct result of the gold rush. In plain terms, Sitka did not have any and Juneau did. After the Japanese attack on Pearl Harbor, Sitka became a full-scale naval base. At one time during the war, Sitka had a total population of 37,000. With the end of World War II, however, the city settled into a quieter existence. The biggest boom in modern days for Sitka came in 1959 when the Alaska Lumber and Pulp Company built a pulp mill at Silver Bay, near the city. Today, picturesque Sitka is known for its fishing and of course its many historic attractions.

  • Day 6


    Relaxing at sea

    07 Aug 2018

  • Victoria, Canada

    Day 7

    Victoria, Canada

    08 Aug 2018

    This intimate, sophisticated seaside city is the vacation capital of Canada and the premier tourist spot in the Pacific Northwest. Victoria is situated on the southern tip of Vancouver Island and sparkles in one of Canada's mildest climates. This area is the sunniest spot in the province and the gentlest in the country in terms of environment and lifestyle. Victoria's unique character is deeply rooted in its 150-year history. The city's British Colonial heritage is still very much in evidence, but contemporary Victoria has a distinctly Pacific Northwest flavor. Today, Victoria is best known as the capital city of British Columbia, a world-renowned tourism destination.

  • Vancouver, Canada

    Day 8

    Vancouver, Canada

    09 Aug 2018

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide

The Ship


Silversea’s Millennium Class ships – Silver Shadow and her sister ship Silver Whisper – are built with proportions slightly larger in size than the two earlier ships, yet retain the same level of genuine hospitality. Third in the Silversea fleet, the Silver Shadow cruise ship introduced guests to the next generation of Silversea cruising while maintaining Silversea’s award-winning, all-suite luxury and trademark intimate ambience.

Silver Shadow


Launched: September 2000 | Occupancy: 382 passengers

Tonnage: 28,258 tons | Length: 610 ft (185.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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