ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Alluring Serenade

Cruise Code: 1147626

  • Duration: 14nts
  • Departs: 02 Nov 2018 Alternative sailing dates
  • Sails from: Rome, (from Civitavecchia), Italy
  • Flights and transfers: not inc
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Prices shown are per person based on 2 people sharing, except single traveller.

Your ROL Cruise package


What's included

  • Mid-sized, elegant ships with a high staff to guest ratio to take care of your every need
  • Finest cuisine at sea, served in a variety of distinctive open-seating restaurants, all at no additional charge
  • Complimentary soft drinks, bottled water and speciality coffees
  • Gourmet culinary programme created by world renowned Master Chef Jacques Pépin
  • Country club-casual ambience; tuxedos and gowns are never required
  • Acclaimed Canyon Ranch SpaClub®
  • Complimentary shuttles in most of the ports
  • Port-intensive itineraries featuring more overnight visits and extended evening port stays
  • 24-hour Butler service in all suites
  • FREE wireless internet access

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Marina - Oceania Cruises


Day

Port

Date

Due Depart


Day 4

Port :

Bandol, France

Date :

05 Nov 2018

Due - Departs :

05 Nov 2018


The Ship


Marina blends sophistication with a contemporary flair to create a casually elegant ambiance. From the sparkling Lalique Grand Staircase to the stunning Owner's Suites furnished in Ralph Lauren Home, designer touches are everywhere, highlighting the finest residential design and furnishings. More than anything, Marina personifies the Oceania Cruises experience. Intimate and luxurious, Marina retains the same warmth and charm of her acclaimed consorts Regatta, Insignia, Nautica and Sirena. While the country club casual ambiance and level of personalized service remain the same, Marina offers even more choice and some enticing new amenities. Designed for epicureans and travel connoisseurs, Marina offers guests multiple dining venues, of which six are open-seating gourmet restaurants with no surcharge. La Reserve by Wine Spectator offers enlightening seminars, tastings, and gourmet food pairings. The Culinary Center is the only hands-on cooking school at sea, featuring a range of enriching cooking classes by master chefs. Similarly, talented artists-in-residence offer step-by-step instruction in arts and crafts in Artist Loft enrichment center. Baristas, our signature coffee bar, serves up illy® espresso and coffee and freshly made pastries. Intimate lounges abound. Accommodations in every category are incredibly spacious, especially with regard to the lavish bathrooms. Yet remarkably, with so many additions, the onboard ambiance and experience remains comfortably familiar. We have retained everything our guests adore about our ships and raised the bar even higher. We look forward to welcoming you aboard.

Marina


Launched: January 2011 | Occupancy: 1,250 passengers

Tonnage: 66,084 tons | Length: 785 ft (239.27 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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