ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Very effective service from both Customer And Transfer Depts.

15 Jun 2018

Although we have just been forced (through changed personal circumstances) to cancel a cruise, the transfer Dept were extremely efficient in re-booking for 2019 and at least ensuring that we did not lose all our money! Follow up emails were swiftly despatched. Many thanks indeed

British Isles Explorer

Cruise Code: 1152731

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Earn up to 5,897 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

Your Ship:

ms Prinsendam - Holland America Line


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

01 Jul 2018

Due - Departs :

01 Jul 2018


Day 8

Port :

At Sea

Date :

07 Jul 2018

Due - Departs :

07 Jul 2018


Day 12

Port :

Milford Haven

Date :

11 Jul 2018

Due - Departs :

11 Jul 2018


Day 16

Port :

At Sea

Date :

15 Jul 2018

Due - Departs :

15 Jul 2018


The Ship


Designed to explore the remote corners of the world in elegance and style, the ms Prinsendam is our most intimate ship. Accommodating just 835 passengers, she gives guests the feel of a classic yacht with the spaciousness of a cruise ship. The ms Prinsendam offers many cozy areas in which to find your favorite spot, most of her staterooms feature commanding ocean views and many have private verandahs. A special signature sculpture dominates the three-story atrium featuring etched fish, turtles and dolphins climbing a stunning cylinder of Bolle glass and lit with state-of-the-art fiber optics. Other works of art include a remarkable abstract marble sculpture of a Viking ship by contemporary Norwegian artist Nicholas Widerberg, a series of paintings by impressionist painter Neil Pinkett, and an outstanding collection of Roman Amphorae from 50 - 150 AD. The ms Prinsendam, or "Princes" ship, is truly a classic ship worthy of her name.

ms Prinsendam


Launched: June 2002 | Occupancy: 835 passengers

Tonnage: 37,983 tons | Length: 669 ft (203.91 m)

Star Rating

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* Terms and Conditions


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