ROL Cruise customer experience rating 4.7/5 


Based on 834 reviews

Offered a good deal

23 Jun 2018

Made the booking as I required

Smooth process

22 Jun 2018

this booking was made onboard Navigator of the Seas in May 2017 by ourselves, It was transferred to ROL for payment so pretty straight forward

Nothing was too much trouble

22 Jun 2018

We booked a future cruise while on board and received 1st class help

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Roundtrip Vancouver

Cruise Code: 1153076

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 3,189 cruise miles

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Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Noordam

    Your Ship


    ms Noordam

    Holland America Line

    Holland America Line
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  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    23 Sep 2018

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2


    Scenic Cruising The Inside Passage

    24 Sep 2018

  • Juneau, Alaska

    Day 3

    Juneau, Alaska

    25 Sep 2018

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Skagway, Alaska

    Day 4

    Skagway, Alaska

    26 Sep 2018

    The sidewalks are all but rolled up in Skagway come winter, so you can only imagine the frightful conditions endured by the gold prospectors who passed through en route to the Yukon, with a mandatory ton of supplies to be hauled with them over the steep and treacherous Trail of '98. Today, summertime visits to Skagway require nothing of the sort, but you can still ride the antique White Pass & Yukon narrow-gauge railway up through silvery-purple rock faces, past Deadhorse Gulch, to see what it was like back then. Take your time and poke into every little store from the Trail Bench to Lynch & Kennedy's Dry Goods. The Red Onion Saloon, with its honky tonk piano and costumed barmaids, is a treasure trove of memorabilia featuring pictures of Klondike Kate, Peahull Annie and other vintage characters. To complete the picture of those rip-roaring days, visit the nostalgic Trail of '98 Museum. The Klondike Gold Rush National Historical Park boasts restored buildings and wooden boardwalks that invite you to take a stroll into the past.

  • Glacier Bay

    Day 5

    Glacier Bay

    27 Sep 2018

  • Ketchikan, Alaska

    Day 6

    Ketchikan, Alaska

    28 Sep 2018

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Day 7


    Scenic Cruising The Inside Passage

    29 Sep 2018

  • Vancouver, Canada

    Day 8

    Vancouver, Canada

    30 Sep 2018

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide

The Ship


Launched in 2006, the ms Noordam is the newest member of our renowned Vista-class ships. Named for the Northern compass point, she embraces the latest industry and environmental technologies such as her use of a diesel-electric power plant for optimal energy efficiency and an Azipod® propulsion system that maximizes maneuverability. On board ms Noordam you will discover museum-quality paintings such as an oil painting of the city of Utrecht painted in 1842, as well as contemporary art like the series of photographs of music greats Dizzy Gillespie and BB King. One of the most valuable pieces of furniture on board the ship is a remarkable inlaid chest flanked by carved wooden 17th-century Baroque columns. Made in Germany in 1885, the chest is inlaid with ebony and precious stones. Enjoy an onboard IPod® self-guided tour of the complete ms Noordam art collection. The ms Noordam exemplifies the classic style of ocean travel with contemporary amenities and modern enhancements.

ms Noordam


Launched: February 2006 | Occupancy: 1,924 passengers

Tonnage: 82,318 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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