ROL Cruise customer experience rating 4.7/5 


Based on 2407 reviews

Helpful and knowledgeable

26 Sep 2018

I dealt with Daisy to book a cruise on Ventura. She explained everything very clearly, gave me plenty of time to ask questions, and went out of her way to provide me with the confidence to actually book the cruise I wanted

Pleasant, knowledgeable, efficient staff

26 Sep 2018

Early days as I have only just booked the cruise, and it is my first experience of using ROL. The initial contact with reservations and subsequent securing of the requested cabin by a pleasant, helpful and efficient ROL travel adviser gives me confidence in the company.

Perfect

26 Sep 2018

Emily was a very competent and patient operative who went through many scenarios till we found the holiday we wanted. Would buy again and recommend to others.

Friendly, helpful and efficient.

26 Sep 2018

Very friendly, helpful and efficient. Just the right blend.

Perfect service as always

26 Sep 2018

I spoke to Gerald who was really knowledgeable and help me with my decision on what room to pick. He also gave us various options of costs for the different dates on offers, freely offering his direct dial so I could go away and look at options before making a decision to book.

Try them, you'll love them :)

26 Sep 2018

Always a pleasure to deal with

Terrific service

26 Sep 2018

We always receive good service from ROL. The staff are knowledgeable and very efficient. They are able to guide customers through a purchase easily and with patience. Return phone calls always come when they say they will.

Dream cruise booked

26 Sep 2018

Phoned for guidnace and ended up booking the cruise on the phone. Oytstanding customer support. I cant wait

Good service

26 Sep 2018

Very helpful and efficient.

Journey to the New World

Cruise Code: 1153083

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Earn up to 3,477 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Prinsendam

    Your Ship


    ms Prinsendam

    Holland America Line

    Holland America Line
    View
  • Lisbon

    Day 1

    Lisbon

    28 Oct 2018

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Day 2


    At Sea

    29 Oct 2018

  • Ponta Delgada

    Day 3-4

    Ponta Delgada

    30 Oct 2018 to 31 Oct 2018

    This volcanic land is surrounded by rugged coastline and turquoise waters, providing you with a vast range of exciting ways to spend your visit.

    Destination guide
  • Praia di Vitoria

    Day 5

    Praia di Vitoria

    01 Nov 2018

    Located in a large bay on the east coast, this pretty town boasts a long and attractive sandy beach, a smart marina, a nice pedestrian shopping zone and a very pleasant ambiance. Founded around 1456 as Vila da Praia, it received its present name from Queen Maria II in 1837 in grateful remembrance of the first victory of the Liberals over the Royalists on the 11th of August 1829 in a battle, which took place off the town’s shores. Praia’s centre has a pleasant pedestrian zone with many attractive shops and some notable historic buildings.

  • Horta

    Day 6

    Horta

    02 Nov 2018

    Some say the Azores are a remnant of lost Atlantis, and some say they sprang from flowers dropped by an angel. Neither theory seems preposterous during the drive from sea level up to mile-wide volvanic crater rimmed with lush greenery and brilliant flowers. Looking out to sea, you may glimpse Capelinhos, the volcano that rose from the Atlantic only four decades ago.

  • Day 7-12


    At Sea

    03 Nov 2018 to 08 Nov 2018

  • Day 13


    Fort Lauderdale

    09 Nov 2018

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


A FOND FAREWELL - The intimate Prinsendam has occupied a special place in the hearts of Holland America Line guests and now after nearly 17 years of service, she is leaving the fleet on July 1, 2019. All her itineraries will continue as planned through July 1 , 2019. There is still time to celebrate this beloved ship. Join us for one of her upcoming farewell sailings and experience all of Prinsendam’s many pleasures for a final time. With a capacity of just 835 guests, Prinsendam is intimate, comfortably spacious and small enough to explore destinations larger ships can’t reach. Recently refurbished, our "Elegant Explorer" shines brighter than ever. While on board, enjoy cooking shows and hands-on workshops from America’s Test Kitchen (September 2017). Polish your vacation videos and photos at our Digital Workshop powered by Windows®. Or simply relax at the Greenhouse Spa & Salon.

ms Prinsendam


Launched: June 2002 | Occupancy: 835 passengers

Tonnage: 37,983 tons | Length: 669 ft (203.91 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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