ROL Cruise customer experience rating 4.7/5 


Based on 834 reviews

Offered a good deal

23 Jun 2018

Made the booking as I required

Smooth process

22 Jun 2018

this booking was made onboard Navigator of the Seas in May 2017 by ourselves, It was transferred to ROL for payment so pretty straight forward

Nothing was too much trouble

22 Jun 2018

We booked a future cruise while on board and received 1st class help

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Journey to the New World

Cruise Code: 1153083

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 15,807 cruise miles

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Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Prinsendam

    Your Ship


    ms Prinsendam

    Holland America Line

    Holland America Line
    View
  • Lisbon

    Day 1

    Lisbon

    28 Oct 2018

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Day 2


    At Sea

    29 Oct 2018

  • Ponta Delgada

    Day 3-4

    Ponta Delgada

    30 Oct 2018 to 31 Oct 2018

    This volcanic land is surrounded by rugged coastline and turquoise waters, providing you with a vast range of exciting ways to spend your visit.

    Destination guide
  • Praia di Vitoria

    Day 5

    Praia di Vitoria

    01 Nov 2018

    Located in a large bay on the east coast, this pretty town boasts a long and attractive sandy beach, a smart marina, a nice pedestrian shopping zone and a very pleasant ambiance. Founded around 1456 as Vila da Praia, it received its present name from Queen Maria II in 1837 in grateful remembrance of the first victory of the Liberals over the Royalists on the 11th of August 1829 in a battle, which took place off the town’s shores. Praia’s centre has a pleasant pedestrian zone with many attractive shops and some notable historic buildings.

  • Horta

    Day 6

    Horta

    02 Nov 2018

    Some say the Azores are a remnant of lost Atlantis, and some say they sprang from flowers dropped by an angel. Neither theory seems preposterous during the drive from sea level up to mile-wide volvanic crater rimmed with lush greenery and brilliant flowers. Looking out to sea, you may glimpse Capelinhos, the volcano that rose from the Atlantic only four decades ago.

  • Day 7-12


    At Sea

    03 Nov 2018 to 08 Nov 2018

  • Day 13


    Fort Lauderdale

    09 Nov 2018

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


Designed to explore the remote corners of the world in elegance and style, the ms Prinsendam is our most intimate ship. Accommodating just 835 passengers, she gives guests the feel of a classic yacht with the spaciousness of a cruise ship. The ms Prinsendam offers many cozy areas in which to find your favorite spot, most of her staterooms feature commanding ocean views and many have private verandahs. A special signature sculpture dominates the three-story atrium featuring etched fish, turtles and dolphins climbing a stunning cylinder of Bolle glass and lit with state-of-the-art fiber optics. Other works of art include a remarkable abstract marble sculpture of a Viking ship by contemporary Norwegian artist Nicholas Widerberg, a series of paintings by impressionist painter Neil Pinkett, and an outstanding collection of Roman Amphorae from 50 - 150 AD. The ms Prinsendam, or "Princes" ship, is truly a classic ship worthy of her name.

ms Prinsendam


Launched: June 2002 | Occupancy: 835 passengers

Tonnage: 37,983 tons | Length: 669 ft (203.91 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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