ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Panama Canal Round-trip from Tampa

Cruise Code: 1155939

Loader animation
Loader animation

Retrieving live price information, please wait.

Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 4,438 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Your Itinerary


Show itinerary as:

Your Ship:

Norwegian Pearl - Norwegian Cruise Line


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

26 Nov 2018

Due - Departs :

26 Nov 2018


Day 5

Port :

At Sea

Date :

29 Nov 2018

Due - Departs :

29 Nov 2018


Day 10

Port :

At Sea

Date :

04 Dec 2018

Due - Departs :

04 Dec 2018


Day 14

Port :

At Sea

Date :

08 Dec 2018

Due - Departs :

08 Dec 2018


The Ship


Whether island hopping in the Caribbean winter sunshine, or cruising up close to the awesome glaciers of Alaska, Norwegian Pearl is the perfect cruise ship to take you there. One of our quartet of popular Jewel-Class ships, she offers an amazing array of facilities including 16 delicious dining choices, 15 bars and lounges, casino, spa, pools, fitness centre and 10-pin bowling in the Bliss Ultra Lounge. As for accommodation, from three bedroom Garden Villas to comfortable Inside Staterooms, you’ll feel right at home.

Norwegian Pearl


Launched: December 2006 | Occupancy: 2,394 passengers

Tonnage: 93,530 tons | Length: 965 ft (294.14 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


Divider Crest Logo

* Terms and Conditions


Similar Cruises


BRAND NEW LAUNCH PROMOTION
from £1,149pp
Cabin type: Inside

Iconic No-Fly Transatlantic Voyage

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*, EARN EXCLUSIVE CRUISE MILES, NO-FLY CRUISING, FANTASTIC DESTINATIONS*

18 April 2020 | 14 Nights
Cunard : Queen Mary 2

Itinerary
Southampton, New York, USA, Southampton ...Read More

BRAND NEW LAUNCH PROMOTION
from £1,249pp
Cabin type: Inside

Iconic No-Fly Transatlantic Voyage

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*, EARN EXCLUSIVE CRUISE MILES, NO-FLY CRUISING, FANTASTIC DESTINATIONS*

06 May 2020 | 14 Nights
Cunard : Queen Mary 2

Itinerary
Southampton, New York, USA, Southampton ...Read More

BRAND NEW LAUNCH PROMOTION
from £1,349pp
Cabin type: Inside

Iconic No-Fly Transatlantic Voyage

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*, EARN EXCLUSIVE CRUISE MILES, NO-FLY CRUISING, FANTASTIC DESTINATIONS*

24 May 2020 | 14 Nights
Cunard : Queen Mary 2

Itinerary
Southampton, New York, USA, Southampton ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference