ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Excrellent!. Highly recommended

26 Sep 2018

Informative, helpful, nothing was too much trouble. We have used ROL before and each holiday has lived up to our expectations. I cannot praise Gerald enough. So polite, efficient and helpful. He is a credit to the company.

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Basel to Vienna

Cruise Code: 1156328

Loader animation

Balcony from:

CALL US

Suite from:

£6,594pp

Single from:

£13,188

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 13,188 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Your Itinerary


Show itinerary as:

Your Ship:

Crystal Ravel - Crystal Cruises


Day

Port

Date

Due Depart


Day 3

Port :

Kehl, Germany

Date :

13 Oct 2018

Due - Departs :

13 Oct 2018


Day 5

Port :

Cruising the Rhine River

Date :

15 Oct 2018

Due - Departs :

15 Oct 2018


Day 6

Port :

Wertheim

Date :

16 Oct 2018

Due - Departs :

16 Oct 2018


Day 7

Port :

Cruising the Main River

Date :

17 Oct 2018

Due - Departs :

17 Oct 2018


Day 9

Port :

Cruising the Rhine River

Date :

19 Oct 2018

Due - Departs :

19 Oct 2018


Day 11

Port :

Deggendorf, Germany

Date :

21 Oct 2018

Due - Departs :

21 Oct 2018


Day 13

Port :

Crossing the scenic Wachau Valley

Date :

23 Oct 2018

Due - Departs :

23 Oct 2018


Day 13

Port :

Krems, Austria

Date :

23 Oct 2018

Due - Departs :

23 Oct 2018


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Ravel will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Ravel will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Ravel


Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


Divider Crest Logo

* Terms and Conditions


Similar Cruises


from £6,358pp
Cabin type: Suite

Budapest to Amsterdam

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

19 October 2018 | 16 Nights
Crystal Cruises : Crystal Mahler

Itinerary
Budapest, Hungary, Bratislava, Slovakia, Vienna, Austria, Durnstein, Austria, Melk, Austria, Passau, Germany, Regensburg, Germany, Nuremberg, GermanY, Bamberg, Germany, Würzburg, Germany, Miltenburg,… ...Read More

from £6,494pp
Cabin type: Suite

Vienna To Basel

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

14 October 2019 | 14 Nights
Crystal Cruises : Crystal Ravel

Itinerary
Vienna, Austria, Durnstein, Austria, Melk, Austria, Passau, Germany, Deggendorf, Germany, Passau, Germany, Regensburg, Germany, Nuremberg, GermanY, Bamberg, Germany, Würzburg, Germany, Miltenburg,… ...Read More

from £6,494pp
Cabin type: Suite

Vienna To Basel

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

23 December 2019 | 14 Nights
Crystal Cruises : Crystal Ravel

Itinerary
Vienna, Austria, Durnstein, Austria, Melk, Austria, Passau, Germany, Deggendorf, Germany, Passau, Germany, Regensburg, Germany, Nuremberg, GermanY, Bamberg, Germany, Würzburg, Germany, Miltenburg,… ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference