ROL Cruise customer experience rating 4.8/5 


Based on 3868 reviews

Easy booking and friendly service

17 Jan 2019

Excellent presentation of the cruise and what was included; all very clear and easy to understand.

DISAPPOINTED!!

17 Jan 2019

I have experience of many cruise booking sights. ROL is the only one which is difficult to understand and, indeed, so far I have failed to find any detail of the cruise I have booked and paid for. I cannot even find any reference to the cruise I am on and nothing showed up either when I entered the ship I had booked or the cruise dates. I am also surprised how early you close and was unable to get any guidance as a result. Luckily, I am experiencing the difficulties nearly 4 months in advance of the cruise.

Excellent Service

17 Jan 2019

Service was excellent and they were very helpful

Efficiency rating.

17 Jan 2019

First class service with a knowledgeable representative.Covered all aspects and answered all my questions fully.

Excellent service.

17 Jan 2019

The response was fast and informative.

Happy experience

17 Jan 2019

Jasmine made the booking experience easy, efficient and friendly.

good straightforward service

17 Jan 2019

Clear communication on all services .

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Canary Islands, Spain & Morocco from Barcelona

Cruise Code: 1157306

Premium Drinks Package for all bookings

All-Inclusive Cruising with NCL

Read more

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 2,068 cruise miles

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Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

Your Ship:

Norwegian Spirit - Norwegian Cruise Line


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

04 Feb 2019

Due - Departs :

04 Feb 2019


Day 4

Port :

At Sea

Date :

06 Feb 2019

Due - Departs :

06 Feb 2019


Day 9

Port :

At Sea

Date :

11 Feb 2019

Due - Departs :

11 Feb 2019


The Ship


Norwegian Spirit is all about travelling in style, whether you are cruising the Mediterranean in summer or island-hopping in the Eastern Caribbean on winter cruises from Port Canaveral near Orlando, Florida. Once on board check out the Tivoli Pool, four outdoor hot tubs and, for the kids, Splash Academy and Entourage. And that’s just the beginning – you can also enjoy 14 dining choices, 12 bars and lounges, Casino and the Spa & Fitness Centre.

Norwegian Spirit


Launched: April 2005 | Occupancy: 2,018 passengers

Tonnage: 75,338 tons | Length: 881 ft (268.53 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

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