ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Western Caribbean from Miami

Cruise Code: 1158761

All-Inclusive Cruising with Norwegian Cruise Line

Plus WiFi Included for Haven Suites

All-Inclusive Cruising with NCL

Enjoy all-inclusive cruising with Norwegian Cruise Lines

GRATUITIES & SERVICE CHARGES INCLUDED*

FAMILY-FRIENDLY*

PREMIUM BRANDED DRINKS*

WIFI FOR HAVEN SUITES*

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Inside from:

£809pp

Outside from:

£929pp

Balcony from:

£1,049pp

Suite from:

£1,159pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 2,318 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Family-friendly cruising
  • Free Wi-fi when booking a Haven Suite or above
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Norwegian Getaway

    Your Ship


    Norwegian Getaway

    Norwegian Cruise Line

    Norwegian Cruise Line
    View
  • Miami, Florida, USA

    Day 1

    Miami, Florida, USA

    03 Mar 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Day 2


    At Sea

    04 Mar 2019

  • Costa Maya, Mexico

    Day 3

    Costa Maya, Mexico

    05 Mar 2019

    The port of Costa Maya was purpose-built for fun… with a touch of Mexican fiesta added for good measure. Step ashore and you’ll find shops, bars, restaurants and a huge saltwater pool, while close by, Mahahual has a great beach and gin-clear water for swimming and snorkelling. And, this being Yucatan, you’re not far from the impressive Mayan ruins at Chacchoben.

    Destination guide
  • Day 4


    Harvest Caye

    06 Mar 2019

    Belize is ideal for eco-tourism. With diverse ecology consisting of jungles, rainforests, swamps, coral reefs and so on, you will find solace and adventure in Harvest Caye's stunning landscape.

  • Roatan

    Day 5

    Roatan

    07 Mar 2019

    First the geography – Roatán is one the three Bay Islands some 30 miles off the coast of Honduras and it’s about 30 miles long and two wide. Now what you really want to know – it’s got gorgeous beaches backed by tropical forests, sensational diving and snorkelling over the beautiful Belizean Reef and adventures like kayaking, horse riding and hiking the jungle trails.

    Destination guide
  • Cozumel, Mexico

    Day 6

    Cozumel, Mexico

    08 Mar 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Day 7


    At Sea

    09 Mar 2019

  • Miami, Florida, USA

    Day 8

    Miami, Florida, USA

    10 Mar 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


As our second ship in the Breakaway class, Norwegian Getaway combines the most magnificent amenities Norwegian has to offer with The Waterfront, an innovative, industry-first open-air promenade designed to connect guests with the ocean like no other cruise ship. A constant connection of freedom, energy and excitement flows throughout 678 Ocean Place and every unique space and experience. Norwegian Getaway escapes to the tropics year-round from Miami with 7-day Eastern Caribbean cruises.

Norwegian Getaway


Launched: January 2014 | Occupancy: 3,963 passengers

Tonnage: 145,655 tons | Length: 1068 ft (325.53 m)

Star Rating

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Cabins


Inside


Guarantee Inside

Guarantee Inside


These staterooms include two lower beds and two pull down beds. (Sleeps up to four)

Mid-Ship Inside

Mid-Ship Inside


These staterooms feature two lower beds. They are mid-ship, so you'll have easy access to everything on board. (Sleeps up to two )

Mid-Ship Inside

Mid-Ship Inside


These mid-ship staterooms include two lower beds. (Sleeps up to two)

Inside Stateroom

Inside Stateroom


These staterooms include two lower beds. (Sleeps up to two)

Inside Stateroom

Inside Stateroom


These staterooms are slightly larger and they include two lower beds and a pull down bed. (Sleeps up to three)

Family Inside

Family Inside


These staterooms include two lower beds and a pull down bed. They are an affordable family option and are conveniently located near our kids' area. (Sleeps up to three)

Family Inside

Family Inside


These staterooms include two lower beds and two pull down beds. They are an affordable family option and are conveniently located near our kids' area. (Sleeps up to four)

Outside


Oceanview with Large Picture Window

Oceanview with Large Picture Window


These staterooms feature a large picture window and two lower beds. (Sleeps up to two)

Mid-Ship Oceanview with Large Picture Window

Mid-Ship Oceanview with Large Picture Window


These staterooms are located mid-ship so you will have easy access to everything and they feature a large picture window and two lower beds. (Sleeps up to two)

Guarantee Oceanview

Guarantee Oceanview


These staterooms feature two lower beds and two pull down beds. (Sleeps up to four)

Family Oceanview with Large Picture Window

Family Oceanview with Large Picture Window


Perfect for families, these staterooms include two lower beds, a bathtub and additional bedding that can accommodate three guests. There are also many connecting staterooms. (Sleeps up to five) (No bathtub in staterooms 5138, 5140, 5738 and 5740)

Studio Cabin

Studio Cabin


Private keycard access complex comprised of staterooms specifically designed and priced for the solo traveler. Featuring a full-size bed, a one-way window to the corridor, and separate areas for your bathroom, sink and shower, in 100 square feet of living space. Includes access to the private Studio Lounge. No single supplement required.

Balcony


Family Balcony

Family Balcony


These staterooms are perfect for the whole family. They are conveniently located near the kids' area and include a king-size bed, an upper bed and a sofa bed. (Sleeps up to three)

Balcony Stateroom

Balcony Stateroom


These staterooms offer amazing views and bedding that can accommodate two additional guests. (Sleeps up to four)

Large Balcony

Large Balcony


These staterooms have a large balcony offering incredible ocean views and additional bedding to sleep one or two more. (Sleeps up to four)

Family Balcony

Family Balcony


These staterooms are perfect for the whole family. They are conveniently located near the kids' area and include a king-size bed, an upper bed and a sofa bed. (Sleeps up to four)

Spa Balcony

Spa Balcony


The Spa Balcony staterooms feature tranquil spa décor and include a king-size bed, easy access to the adjacent Mandara Spa and fitness center, as well as complimentary access to the Thermal Spa Suites during regular Spa hours. (Sleeps up to two)

Guarantee Balcony

Guarantee Balcony


These staterooms offer amazing views and bedding that can accommodate two additional guests. (Sleeps up to four)

Family Balcony

Family Balcony


These staterooms are perfect for the whole family. They are conveniently located near the kids' area and include a king-size bed, an upper bed and a sofa bed. There are also many connecting staterooms. (Sleeps up to three)

Mid-Ship Balcony

Mid-Ship Balcony


These staterooms are mid-ship, so you'll have easy access to all the delicious dining and exciting activities on board. (Sleeps up to four)

Aft-Facing Balcony

Aft-Facing Balcony


These staterooms are aft-facing so the view from your private balcony is amazing. (Sleeps up to three)

Suite


Mid-Ship Mini-Suite with Balcony

Mid-Ship Mini-Suite with Balcony


These Mini-Suites feature a king-size bed, an upper bed, sofa bed and a private balcony. Since they are located mid-ship, you'll have easy access to everything. (Sleeps up to four)

Family Mini -Suite with Balcony

Family Mini -Suite with Balcony


These Mini-Suites are perfect if you want to bring the kids. They are conveniently located near the kids' area, include a king-size bed, sofa bed and bathtub. Hang out with the gang and enjoy the view from your own private balcony. (Sleeps up to three)

Forward-Facing Penthouse with Balcony

Forward-Facing Penthouse with Balcony


These Penthouses have access to The Haven and feature a king-size bed plus dining and sitting areas. They offer amazing views from the forward-facing, private balcony. (Sleeps up to four)

Guarantee Mini-Suite

Guarantee Mini-Suite


These Mini-Suites feature a king-size bed, an upper bed, sofa bed and a private balcony with amazing views. (Sleeps up to four)

Deluxe Owner's Suite with Large Balcony

Deluxe Owner's Suite with Large Balcony


These Suites are located in The Haven and offer amazing ocean views, a wet bar and an extra-spacious wraparound balcony. They include a king-size bed, additional bedding that accommodates two and one and a half bathrooms. (Sleeps up to four)

Family Mini -Suite with Balcony

Family Mini -Suite with Balcony


These Mini-Suites are perfect if you want to bring the kids. They are conveniently located near the kids' area, include a king-size bed, sofa bed and a bathtub. Hang out with the gang and enjoy the view from your own private balcony. There are also many connecting staterooms. (Sleeps up to three)

Courtyard Penthouse with Balcony

Courtyard Penthouse with Balcony


These Penthouses are located in The Haven and include a king-size bed and private balcony with a fantastic view. (Sleeps up to three)

Mini-Suite with Balcony

Mini-Suite with Balcony


These Mini-Suites feature a king-size bed, an upper bed, sofa bed and a private balcony with amazing views. (Sleeps up to four)

Aft-Facing Penthouse with Balcony

Aft-Facing Penthouse with Balcony


These Penthouses have access to The Haven and feature a king-size bed plus dining and sitting areas. They offer an unforgettable view from the aft-facing, private balcony. (Sleeps up to four)

Family Mini -Suite with Balcony

Family Mini -Suite with Balcony


These Mini-Suites are perfect if you want to bring the kids. They are conveniently located near the kids' area, include a king-size bed, an upper bed, sofa bed and bathtub. Hang out with the gang and enjoy the view from your own private balcony. (Sleeps up to four)

Aft-Facing Mini-Suite with Balcony

Aft-Facing Mini-Suite with Balcony


These Mini-Suites include a king-size bed and sofa bed. And because they are aft-facing, the view from your private balcony is amazing. (Sleeps up to three)

Owner's Suite with Large Balcony

Owner's Suite with Large Balcony


These beautiful Suites are located in The Haven and offer amazing ocean views and an extra-spacious balcony. They include a king-size bed, additional bedding that accommodates two, and one and a half bathrooms. (Sleeps up to four)

Spa Mini-Suite with Balcony

Spa Mini-Suite with Balcony


The Spa Mini-Suites feature tranquil spa décor and include a king-size bed, oversized waterfall shower and multiple body spray jets, easy access to the adjacent Mandara Spa and fitness center, as well as complimentary access to the Thermal Spa Suites during regular Spa hours. (Sleeps up to four)

Spa Suite with Balcony

Spa Suite with Balcony


These Suites have access to The Haven and are the perfect way to experience a total spa vacation. They include a king-size bed, hot tub, oversized waterfall shower and multiple body spray jets, spa décor, easy access to the adjacent Mandara Spa and fitness center, as well as complimentary access to the Thermal Spa Suites during regular Spa hours. (Sleeps up to two)

Mini -Suite with Large Balcony

Mini -Suite with Large Balcony


These Mini-Suites feature a king-size bed, an upper bed, sofa bed and a large, private balcony with amazing views. (Sleeps up to four)

2-Bedroom Family Villa with Balcony

2-Bedroom Family Villa with Balcony


These Villas are located in The Haven and are perfect for the family. They feature an extra-spacious balcony, two bedrooms, one with a king-size bed, the other with a double sofa bed and two bathrooms. (Sleeps up to six)


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* Terms and Conditions


Terms and Conditions: Booking conditions of Norwegian Cruise Line and Reader Offers Limited Agency Terms of Business apply. This offer applies to new bookings only. Staterooms are subject to availability at the time of booking. Reader Offers Ltd fares may be withdrawn at any time. Fares are per person based on two adults sharing a stateroom. Drinks of up to $15 per serving are included for all guests in the stateroom. Guests will also receive 20% discount on wine by the bottle and in addition charged an 18% gratuity and specialty service charge. Guests under the age of 21 will receive a soda package. Certain exclusions apply. Gourmet dining is for suites and Haven Suites only and number of speciality meals are subject to the length of the cruise. Please note some staterooms may have a restricted view. Gratuities will be complimentary for staterooms and all passengers within those cabins. Normal Cruise Miles terms and conditions apply. E&OE

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