ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Paradise Islands of Hawaii

Cruise Code: 1162460

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Inside from:

£3,081pp

Outside from:

£3,221pp

Balcony from:

£3,511pp

Suite from:

£4,701pp

Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from Edinburgh

Earn up to 9,402 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Pride of America

    Your Ship


    Pride of America

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • Honolulu, Oahu

    Day 1

    Honolulu, Oahu

    07 Mar 2020

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide
  • Kahului, Maui

    Day 2-3

    Kahului, Maui

    08 Mar 2020 to 09 Mar 2020

    Kahului is Maui’s main city, so it’s got great shopping, galleries and attractions like the Maui Arts & Culture Center. It’s also your gateway to amazing sights. Look up and there’s the 10,000-foot-high summit of Mt. Haleakal¯a, look down there are 33 miles of black and white sand beaches and everywhere you look there are rare orchids and exotic flowers, adding to the romance.

  • Hilo, Hawaii

    Day 4

    Hilo, Hawaii

    10 Mar 2020

    A mixture of enthralling cultural attractions and magnificent natural phenomena, Hilo offers some of the best sights in Hawaii.

    Destination guide
  • Day 5


    Kona, Hawaii

    11 Mar 2020

    The Big Island is divided in half by three volcanoes. The eastern half is known as the windward side and the western side is the Kona side. You see, Kona means leeward in Hawaiian and that means warm, sunny days year-round. It’s perfect weather for sightseeing, so get out and discover the black sand beaches and green valleys or take to the water by outrigger canoe.

  • Day 6-7


    Nawiliwili, Kauai

    12 Mar 2020 to 13 Mar 2020

    Named after the Wiliwili trees, which once lined its picturesque harbour, this lovely port of Kauai is your gateway to what many believe to be Hawaii's most beautiful island. On "The Garden Island," nature is truly the star, from the dramatic mountains of Kokee to the cool rainforests of Haena. And the tradition of the luau adds lively entertainment unique to Hawaii.

  • Honolulu, Oahu

    Day 8

    Honolulu, Oahu

    14 Mar 2020

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide

The Ship


Aloha! Come aboard Pride of America for the best way to island hop Hawai`i. From the moment you step into the Capitol Atrium, with its soaring Tiffany-style glass dome and grand staircase, you’ll know this is a spectacular cruise ship. Cruise paradise in style, with 16 dining choices and 12 bars and lounges, excellent family accommodation, spacious suites and lots of private balconies – perfect for whale watching, witnessing Kīlauea Volcano or taking in the dramatic views of the Nā Pali Coast.

Pride of America


Launched: June 2004 | Occupancy: 2,186 passengers

Tonnage: 80,439 tons | Length: 921 ft (280.72 m)

Star Rating

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Cabins


Inside


Studio Inside

Studio Inside


These staterooms were specifically designed and priced for the solo traveler. With your comfort in mind, Studios include thoughtful features like soft mood lighting and a full-size bed. Plus, you’ll have access to the exclusive Studio Lounge. Here, you can start your day with a morning coffee, mingle with other Studio guests, have a bite to eat and plan your day.

Mid-Ship Inside

Mid-Ship Inside


These staterooms contain two lower beds that convert into a queen-size bed and additional bedding in some to accommodate more guests. And because they are mid-ship, you'll have easy access to all the exciting activities and delicious dining options on board.

Inside

Inside


An Inside stateroom is the most affordable way for you to cruise. These staterooms have two pull-down beds and two lower beds that convert into a queen-size bed.

Guarantee Inside

Guarantee Inside


A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.

Family Inside

Family Inside


These Inside Staterooms are a great way for the whole family to cruise. With room for up to four guests these staterooms offer two lower beds that convert into a queen-size bed as well as pull down beds to accommodate two more.

Outside


Obstructed Oceanview

Obstructed Oceanview


These staterooms combine comfort and value. They include two lower beds that convert into a queen-size bed, additional bedding to accommodate more and a picture window with an obstructed view.

Family Oceanview Picture Window

Family Oceanview Picture Window


These Oceanview Staterooms have plenty of room for the family with two lower beds that convert into a queen-size bed, plus two pull down beds. Not to mention the incredible views from the large picture window.

Oceanview Picture Window

Oceanview Picture Window


You'll have enough room to relax in these Oceanview Staterooms. They include two lower beds that convert into a queen-size bed, a single sofa as well as a picture window/porthole to enjoy the amazing view. Note - Cabins 4000 and 4500 have porthole windows.

Guarantee Oceanview

Guarantee Oceanview


These staterooms combine comfort and value. They include two lower beds that convert into a queen-size bed, additional bedding to accommodate more and a picture window with an obstructed view.

Mid-Ship Oceanview Picture Window

Mid-Ship Oceanview Picture Window


These Oceanview Staterooms have two lower beds that convert into a queen-size bed as well as two pull down beds. Because they are mid-ship, you'll have easy access to everything on board. Plus an incredible view from the big picture window.

Balcony


Mid-Ship Balcony

Mid-Ship Balcony


These Mid-Ship Balcony Staterooms are located on a middle deck and offer easy access to great restaurants, activities and more. This stateroom includes two lower beds that convert to a queen-size bed, a convertible sofa to accommodate more, a sitting area and balcony with fantastic views.

Aft-Facing Large Balcony

Aft-Facing Large Balcony


The aft-facing balcony offers truly incredible views and a great way to feel the ocean breeze. They include two lower beds that convert into a queen-size bed, a sitting area with a single sofa and floor-to-ceiling glass doors that open to a large private balcony.

Guarantee Balcony

Guarantee Balcony


These balcony staterooms are located either forward or aft. They include two lower beds that convert into a queen-size bed, a sitting area and floor-to-ceiling glass doors that open to a private balcony with amazing views.

Family Balcony

Family Balcony


These staterooms are great family accommodations. Bring the family and spread out in comfort. Features two lower beds that convert into a queen-size bed and a convertible sofa, as well as a sitting area and floor-to-ceiling glass doors that open to a private balcony.

Balcony

Balcony


These balcony staterooms are located either forward or aft. They include two lower beds that convert into a queen-size bed, a sitting area and floor-to-ceiling glass doors that open to a private balcony with amazing views.

Large Balcony

Large Balcony


Two lower beds that convert to a queen-size bed and a sofa bed. The large balcony offers incredible views.

Suite


Penthouse with Large Balcony

Penthouse with Large Balcony


Living room, private balcony, king-size bed, a double sofa bed and double murphy bed (only on SF & SH), CD/DVD library, walk-in-closet and bath and shower (except in wheelchair-accessible staterooms). Butler service and concierge available.

Owner's Suite with Large Balcony

Owner's Suite with Large Balcony


Living room, dining room, private balcony with hot tub, bedroom with king-size bed and walk-in-closet, a double sofa bed, CD/DVD library, two TVs, luxury bath with whirlpool tub and separate shower and guest bathroom. Butler service and concierge available. (Staterooms on Deck 13 do not have hot tubs on the balcony and do not have a guest bathroom.)

Deluxe Penthouse with Large Balcony

Deluxe Penthouse with Large Balcony


These suites include a bedroom with king-size bed, walk-in closet, and luxury bath with whirlpool tub and separate shower, a double sofa bed and double murphy bed. Also features two TVs and a large private balcony. Butler service and concierge available.

2-Bedroom Family Suite with Large Balcony

2-Bedroom Family Suite with Large Balcony


Living room with double sofa bed, private balcony, two separate bedrooms one with a queen-size bed and one with a single sofa bed and three TVs. Butler service and concierge available.

Family Suite with Obstructed View

Family Suite with Obstructed View


These suites include two lower beds that convert to a queen and a double sofa bed; extra bedroom that includes two lower beds that convert to a queen and additional bedding to accommodate two guests; two bathrooms with showers and two TVs. Butler and concierge service available.

Deluxe Owner's Suite with Large Balcony

Deluxe Owner's Suite with Large Balcony


Living room with double sofa bed, baby grand piano, CD/DVD library, two TVs, dining room, private balcony with hot tub and dining area, separate bedroom with king-size bed and walk-in-closet, luxury bath with whirlpool tub and separate shower and guest bathroom. Butler service and concierge available.

2-Bedroom Deluxe Family Suite with Large Balcony

2-Bedroom Deluxe Family Suite with Large Balcony


Living room, private balcony, two separate bedrooms (one with a king-size bed and walk-in-closet and one with two lower convertible beds) a pullman sofa, two TVs, two bathrooms one with bath and shower. Butler service and concierge available.


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