ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Round-Trip Marigot Bay

Cruise Code: 1174314

  • Duration: 7nts
  • Departs: 11 Aug 2019 Alternative sailing dates
  • Sails from: Marigot Bay, St. Martin, French West Indies
  • Flights and transfers: not inc
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Suite from:

£3,955pp

Single from:

£7,910

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 7,910 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Esprit - Crystal Cruises


Day

Port

Date

Due Depart


Day 1

Port :

Marigot Bay, St. Martin, French West Indies

Date :

11 Aug 2019

Due - Departs :

11 Aug 2019


Day 2

Port :

Gustavia, St. Barts

Date :

12 Aug 2019

Due - Departs :

12 Aug 2019


Day 3

Port :

Anegada, British Virgin Islands

Date :

13 Aug 2019

Due - Departs :

13 Aug 2019


Day 3-4

Port :

Scrub Island

Date :

13 Aug 2019

Due - Departs :

14 Aug 2019


Day 5

Port :

White Bay, Jost Van Dyke

Date :

15 Aug 2019

Due - Departs :

15 Aug 2019


Day 5-6

Port :

Great Harbor Jost Van Dyke, British Virgin Islands

Date :

15 Aug 2019

Due - Departs :

16 Aug 2019


Day 6

Port :

The Dogs

Date :

16 Aug 2019

Due - Departs :

16 Aug 2019


Day 6-7

Port :

Gorda Sound, British Virgin Islands

Date :

16 Aug 2019

Due - Departs :

17 Aug 2019


Day 7

Port :

Moskito Island, BVI

Date :

17 Aug 2019

Due - Departs :

17 Aug 2019


Day 8

Port :

Marigot Bay, St. Martin, French West Indies

Date :

18 Aug 2019

Due - Departs :

18 Aug 2019


The Ship


An entirely new class of luxury yachting lifestyle has been introduced with the launch of the Crystal Esprit. Sleek and nimble, the boutique yacht features a shallow draft that allows it to visit secluded harbours, coves and islands that are simply not accessible to larger cruise ships. New itineraries, excursions and activities – all designed with the yacht’s size in mind – enable you to maximize your engagement with the destination in ways not previously possible aboard a ship. The Crystal Esprit features a variety of watersports equipment that can be used directly from the marina deck aft. Snorkel or swim in the inviting waters of the Adriatic or Seychelles; water ski and jet ski, or paddle a kayak in the early morning quiet. For the ultimate experience, embark on a two passenger underwater adventure on the submersible or a high-performance Wider 32 speed boat ride for the thrill seekers. Alternatively, The Esprit’s activity director will help you plan your day on the water or ashore, with a variety of excursions or suggestions for personal discovery.

Crystal Esprit


Launched: December 2015 | Occupancy: 62 passengers

Tonnage: 3,341 tons | Length: 931 ft (283.77 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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