ROL Cruise customer experience rating 4.8/5 


Based on 4411 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Amsterdam To Basel

Cruise Code: 1174418 / Voyage Code: RDB190602-10

  • Duration: 10nts
  • Departs: 02 Jun 2019 Alternative sailing dates
  • Sails from: Amsterdam, Netherlands
  • Flights and transfers: not inc
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Suite from:

£6,632pp

Single from:

£9,344

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 13,264 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Debussy

    Your Ship


    Crystal Debussy

    Crystal Cruises

    Crystal Cruises
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  • Amsterdam, Netherlands

    Day 1-3

    Amsterdam, Netherlands

    02 Jun 2019 to 04 Jun 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Day 4


    Rhine River cruising

    05 Jun 2019

  • Cologne, Germany

    Day 4

    Cologne, Germany

    05 Jun 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Day 5


    Rhine River cruising

    06 Jun 2019

  • Koblenz, Germany

    Day 5-6

    Koblenz, Germany

    06 Jun 2019 to 07 Jun 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Day 6


    Rhine River cruising

    07 Jun 2019

  • Rudesheim, Germany

    Day 6

    Rudesheim, Germany

    07 Jun 2019

    Well known for its winemaking, Rudesheim is a Rhine Valley town so well known for its winemaking that the town’s medieval Brömserburg Castle also houses a wine museum inside its walls

    Destination guide
  • Speyer, Germany

    Day 7

    Speyer, Germany

    08 Jun 2019

    One of Germany’s oldest cities, Speyer is located beside the river Rhine and it is a city full of history. The city’s main attraction is its Cathedral, also known as Speyer Cathedral founded in 1030.

    Destination guide
  • Strasbourg, France

    Day 8

    Strasbourg, France

    09 Jun 2019

    Located in France, close to the German border, Strasbourg is commonly known as the official seat of the European Parliament. However, there is much more to this city.

    Destination guide
  • Breisach, Germany

    Day 9

    Breisach, Germany

    10 Jun 2019

    Breisach is a picturesque town on Germany’s south west border with France. Populated with quaint, colourful houses the town’s skyline is dominated by St. Stephansmünster cathedral

    Destination guide
  • Basel, Switzerland

    Day 10-11

    Basel, Switzerland

    11 Jun 2019 to 12 Jun 2019

    Basel is a beautiful medieval city in northwest Switzerland which centres around the Marktplatz and features stunning examples of old and new architecture.

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Debussy will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Debussy will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Debussy


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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