ROL Cruise customer experience rating 4.8/5 


Based on 3063 reviews

Polite and efficient

16 Nov 2018

Polite and efficient

Great to travel with.

16 Nov 2018

I struggle at calling on the phone, busy signal and sending email to contact is confusing. Once I get the correct email,it is easy and if I ask to be contacted they are quick to do so. They are knowledgable on the trip info and polite. I have booked 3 times now. I have recommended them to others already.

Excellent service - Thanks.

16 Nov 2018

Great service from Nicole. Very knowledgeable and friendly

Every question answered quickly and well

16 Nov 2018

Katie was very helpful and efficient answering all my questions very satisfactorily

Excellent

15 Nov 2018

Service was very good, very polite and very knowledgeable. They are so helpful when I phone.

Great service with great prices

15 Nov 2018

Not hanging on a phone for an answer is a plus and the booking of the holiday was so easy. Also I was advised I had 100 cruise miles banked as I forgot I had used ROL for our Baltic cruise last year.That gave me another discount. Friendly and efficient staff

No Hassle..No problems

15 Nov 2018

Very easy process and efficient service. Daisy was sp helpful

an easy process

15 Nov 2018

as a novice cruise booker i found the process very easy and all my questions were answered to my satisfaction. all documents emailed straightaway.

I was sorry when the call ended!

15 Nov 2018

Professional, courteous and pleasant, Jo was an absolute pleasure to deal with

Efficient , helpful service.

15 Nov 2018

Absolutely first class - I spoke with a lady called Daisy who made the booking for me - she asked what I wanted, and made everything clear to me.

Complete confidence with ROL

15 Nov 2018

ROL was extremely helpful with my need to transfer a booking. The transfer was carried out with speed and efficiency and to my complete satisfaction. I am always confident in booking a cruise with ROL.

Basel To Vienna

Cruise Code: 1174660 / Voyage Code: RRV190902

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Balcony from:

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Suite from:

£7,904pp

Single from:

£15,808

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 15,808 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Ravel - Crystal Cruises


Day

Port

Date

Due Depart


Day 3

Port :

Kehl, Germany

Date :

04 Sep 2019

Due - Departs :

04 Sep 2019


Day 5

Port :

Cruising the Rhine River

Date :

06 Sep 2019

Due - Departs :

06 Sep 2019


Day 6

Port :

Wertheim

Date :

07 Sep 2019

Due - Departs :

07 Sep 2019


Day 7

Port :

Cruising the Main River

Date :

08 Sep 2019

Due - Departs :

08 Sep 2019


Day 9

Port :

Cruising the Rhine-Main-Danube Canal

Date :

10 Sep 2019

Due - Departs :

10 Sep 2019


Day 11

Port :

Deggendorf, Germany

Date :

12 Sep 2019

Due - Departs :

12 Sep 2019


Day 13

Port :

Crossing the scenic Wachau Valley

Date :

14 Sep 2019

Due - Departs :

14 Sep 2019


Day 13

Port :

Krems, Austria

Date :

14 Sep 2019

Due - Departs :

14 Sep 2019


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Ravel will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Ravel will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Ravel


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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