ROL Cruise customer experience rating 4.8/5 


Based on 4453 reviews

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Outstanding

21 Feb 2019

As always the service I receive from the Rol staff is outstanding

Excellent service

21 Feb 2019

The ROL representative was extremely helpful and I was very impressed with the vice. Yes I would recommend the company

More excellent service from an A1 travel agency.

21 Feb 2019

The service received from ROL is excellent. They do everything they can to help the customer, and if they need to call back they do so quickly. I have used this company for a number of years and would not dream of using any other travel agent. Well done ROL.

Amsterdam To Budapest

Cruise Code: 1180356 / Voyage Code: RMH190407-16

  • Duration: 16nts
  • Departs: 07 Apr 2019 Alternative sailing dates
  • Sails from: Amsterdam, Netherlands
  • Flights and transfers: not inc
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Suite from:

£6,168pp

Single from:

£12,336

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 12,336 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Mahler - Crystal Cruises


Day

Port

Date

Due Depart


Day 5

Port :

Cruising the Rhine & Main Rivers

Date :

11 Apr 2019

Due - Departs :

11 Apr 2019


Day 5

Port :

Main River

Date :

11 Apr 2019

Due - Departs :

11 Apr 2019


Day 5

Port :

Wertheim

Date :

11 Apr 2019

Due - Departs :

11 Apr 2019


Day 5

Port :

Main River

Date :

11 Apr 2019

Due - Departs :

11 Apr 2019


Day 6

Port :

Main River

Date :

12 Apr 2019

Due - Departs :

12 Apr 2019


Day 7

Port :

Cruising the Rhine-Main-Danube Canal

Date :

13 Apr 2019

Due - Departs :

13 Apr 2019


Day 8

Port :

Cruising the Rhine-Main-Danube Canal

Date :

14 Apr 2019

Due - Departs :

14 Apr 2019


Day 9

Port :

Cruising the Rhine-Main-Danube Canal

Date :

15 Apr 2019

Due - Departs :

15 Apr 2019


Day 10

Port :

Deggendorf, Germany

Date :

16 Apr 2019

Due - Departs :

16 Apr 2019


Day 10

Port :

Cruising the Rhine-Main-Danube Canal

Date :

16 Apr 2019

Due - Departs :

16 Apr 2019


Day 11

Port :

Danube Scenic Cruising

Date :

17 Apr 2019

Due - Departs :

17 Apr 2019


Day 12

Port :

Crossing the scenic Wachau Valley

Date :

18 Apr 2019

Due - Departs :

18 Apr 2019


Day 16

Port :

Cruising into city Center

Date :

22 Apr 2019

Due - Departs :

22 Apr 2019


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Mahler will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Mahler will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Mahler


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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