ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Very effective service from both Customer And Transfer Depts.

15 Jun 2018

Although we have just been forced (through changed personal circumstances) to cancel a cruise, the transfer Dept were extremely efficient in re-booking for 2019 and at least ensuring that we did not lose all our money! Follow up emails were swiftly despatched. Many thanks indeed

Hidden Baltic Treasures & Kiel Canal

Cruise Code: 1186736

Incredible Savings with Cruise & Maritime

The Summer 2018 Savings Promotion

Savings of up to an incredible 60% on selected sailings

FREE CABIN UPGRADES*

INCREDIBLE SAVINGS*

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Earn up to 4,458 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Incredible savings
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Club Class - meet like minded passengers for games of bridge, cards, backgammon and more
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

MS Marco Polo - Cruise & Maritime Voyages


Day

Port

Date

Due Depart


Day 2

Port :

Brunsbuttel

Date :

15 Oct 2018

Due - Departs :

15 Oct 2018


Day 2

Port :

Transit Kiel Canal

Date :

15 Oct 2018

Due - Departs :

15 Oct 2018


Day 3

Port :

Holtenau

Date :

16 Oct 2018

Due - Departs :

16 Oct 2018


Day 3

Port :

Wismar, Germany

Date :

16 Oct 2018

Due - Departs :

16 Oct 2018


Day 4

Port :

Ronne

Date :

17 Oct 2018

Due - Departs :

17 Oct 2018


Day 5

Port :

Visby

Date :

18 Oct 2018

Due - Departs :

18 Oct 2018


Day 6

Port :

Klaipeda

Date :

19 Oct 2018

Due - Departs :

19 Oct 2018


Day 7

Port :

Gdansk

Date :

20 Oct 2018

Due - Departs :

20 Oct 2018


Day 8

Port :

Holtenau

Date :

21 Oct 2018

Due - Departs :

21 Oct 2018


Day 8

Port :

Transit Kiel Canal

Date :

21 Oct 2018

Due - Departs :

21 Oct 2018


Day 8

Port :

Brunsbuttel

Date :

21 Oct 2018

Due - Departs :

21 Oct 2018


Day 9

Port :

At Sea

Date :

22 Oct 2018

Due - Departs :

22 Oct 2018


The Ship


The 22,080grt Bahamian flagged Marco Polo with her handsome traditional profile, beautiful teak decks and distinctive dark blue hull is a classic ocean liner. She can accommodate up to 800 guests within a warm and friendly atmosphere that reflects a truly intimate cruise experience. Marco Polo is fully stabilised and air conditioned and has eight passenger decks serviced by three main lobbies and four lifts. The Marco Polo cruise ship offers a wide range of public facilities including the impressive Waldorf Restaurant offering a traditional two sitting fixed time dining option and, as an alternative more informal experience, the stylish Marco’s Bistro. There are five main lounge areas. The Magellan Deck offers the theatre style Marco Polo Lounge; the elegant Captain’s Club, a perfect venue for pre-dinner cocktails with the resident pianist; relaxing Palm Garden, with wonderful panoramic ocean views; and the stylish Columbus Lounge where the head barman will soon get to know your favourite drink. Completing the quintet is Scott’s Bar, located on Amundsen Deck, an ideal spot for night owls. Other amenities on board the ms Marco Polo include the well stocked Livingston Library, the Nansen Card Room, an Internet Café a shopping arcade and photo gallery, the beautifully appointed Jade Wellness Centre, which offers hairdressing & beauty treatments, fitness and exercise equipment, and sauna and massage facilities. There is an outdoor swimming pool, three whirlpools and a medical centre. In addition, and in keeping with her heritage, the Amundsen Deck offers a traditional walk around promenade. There is a good selection of comfortable cabin accommodation ranging from standard to de luxe with 70% of cabins on board the Marco Polo cruise ship having an ocean view. Category options are priced generally according to position, size and facilities.

MS Marco Polo


Launched: January 1965 | Occupancy: 800 passengers

Tonnage: 22,080 tons | Length: 578 ft (176.18 m)

Star Rating

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Cabins



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* Terms and Conditions


Prices are per person based on two adults sharing a cabin, except single cabins. Offer advertised is subject to availability at the time of booking. Prices advertised may increase or be withdrawn at any time. Booking conditions of South Quay Travel & Leisure Ltd t/a Cruise & Maritime Voyages and Reader Offers Limited Agency Terms of Business apply. Offer advertised applies to new bookings only. Savings are based on two adults sharing a cabin and is based on the difference between the Reader Offers Ltd standard fare and the current selling fare. Northern lights sighting are not guaranteed. Gratuities of £5pp per night will be debited to your on board account. Normal Cruise Miles terms and conditions apply. E&OE.

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