ROL Cruise customer experience rating 4.7/5 


Based on 1207 reviews

Very good service

21 Jul 2018

I did not expect to pay the full amount when booking, this was a problem as the credit card we use has a low limit and was used close to its limit. We are just back from the Baltic and intended to pay off the card. This caused a delay in us confirming the booking but was handled very well by Natasha.

Appalling!

21 Jul 2018

This booking was NOT supposed to have any communication by email! This was told to you by EMMA who did the booking. This has wrecked the surprise that this was to be! You were told after I received a confirmation on my email shortly after booking not to send anything else.Then I receive THIS! THIS IS A DISGRACE!!!!!

A caring, well organised company.

21 Jul 2018

Excellent service from Natasha. Would recommend the company to anyone. Will continue to use FO.

Always a good service

21 Jul 2018

I've used ROL several times before and have always received efficient and good service from them. They phone back when they say they will and will look into any queries that you may have. Cruise Miles is a good incentive to use ROL for another booking. I would recommend them to others booking a cruise.

Quick and easy.

21 Jul 2018

Everything was fine and the booking was handled efficiently. Promised callbacks came within minutes and everything was done with the minimum of fuss.

First class service.

21 Jul 2018

The experience from start to finish was first class. Ensuring that every bit of our forthcoming experience would be to our needs and personal requirements. Also giving us really good advice and the benefit of her knowledge and expertise. I felt that I could really put my trust in the representative because of the way that she handled every detail of our booking. Thank you.

Simple and efficient service.

21 Jul 2018

Excellent and helpful. Booking done with minimum of fuss.

Realistic and helpful

21 Jul 2018

My questions carefully considered and realistic and helpful suggestions made. An excellent booking outcome too. Thank you!

I've never had any problems with Readers Offers in booking cruises.

21 Jul 2018

Very professional and helpful.

Prepared to spend time sorting out a problem

21 Jul 2018

I needed to rebook after original cruise was cancelled. ROL spent a lot of time arranging new booking and ensuring all requirements were met. I was pleased with the time and trouble taken

Very helpful

20 Jul 2018

I spoke to a very helpful young lady when making my booking. Answered all my questions with patience.

Quick and easy

20 Jul 2018

My call was taken by Nicole who did all she could to sort everything out for us, including a call back when asked. She made it easy.

Land of the Northern Lights

Cruise Code: 1186737

Incredible Savings with Cruise & Maritime

The Summer 2018 Savings Promotion

FREE CABIN UPGRADES*

INCREDIBLE SAVINGS*

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Inside from:

£1,079pp

Outside from:

£1,489pp

Suite from:

£3,119pp

Single from:

£2,158

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 6,238 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Incredible savings
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Club Class - meet like minded passengers for games of bridge, cards, backgammon and more
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

MS Marco Polo - Cruise & Maritime Voyages


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

24 Oct 2018

Due - Departs :

25 Oct 2018


Day 4

Port :

Kristiansund, Norway

Date :

26 Oct 2018

Due - Departs :

26 Oct 2018


Day 5

Port :

At Sea

Date :

27 Oct 2018

Due - Departs :

27 Oct 2018


Day 9

Port :

At Sea

Date :

31 Oct 2018

Due - Departs :

31 Oct 2018


Day 13

Port :

At Sea

Date :

04 Nov 2018

Due - Departs :

04 Nov 2018


The Ship


The 22,080grt Bahamian flagged Marco Polo with her handsome traditional profile, beautiful teak decks and distinctive dark blue hull is a classic ocean liner. She can accommodate up to 800 guests within a warm and friendly atmosphere that reflects a truly intimate cruise experience. Marco Polo is fully stabilised and air conditioned and has eight passenger decks serviced by three main lobbies and four lifts. The Marco Polo cruise ship offers a wide range of public facilities including the impressive Waldorf Restaurant offering a traditional two sitting fixed time dining option and, as an alternative more informal experience, the stylish Marco’s Bistro. There are five main lounge areas. The Magellan Deck offers the theatre style Marco Polo Lounge; the elegant Captain’s Club, a perfect venue for pre-dinner cocktails with the resident pianist; relaxing Palm Garden, with wonderful panoramic ocean views; and the stylish Columbus Lounge where the head barman will soon get to know your favourite drink. Completing the quintet is Scott’s Bar, located on Amundsen Deck, an ideal spot for night owls. Other amenities on board the ms Marco Polo include the well stocked Livingston Library, the Nansen Card Room, an Internet Café a shopping arcade and photo gallery, the beautifully appointed Jade Wellness Centre, which offers hairdressing & beauty treatments, fitness and exercise equipment, and sauna and massage facilities. There is an outdoor swimming pool, three whirlpools and a medical centre. In addition, and in keeping with her heritage, the Amundsen Deck offers a traditional walk around promenade. There is a good selection of comfortable cabin accommodation ranging from standard to de luxe with 70% of cabins on board the Marco Polo cruise ship having an ocean view. Category options are priced generally according to position, size and facilities.

MS Marco Polo


Launched: January 1965 | Occupancy: 800 passengers

Tonnage: 22,080 tons | Length: 578 ft (176.18 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing a cabin, except single cabins. Offer advertised is subject to availability at the time of booking. Prices advertised may increase or be withdrawn at any time. Booking conditions of South Quay Travel & Leisure Ltd t/a Cruise & Maritime Voyages and Reader Offers Limited Agency Terms of Business apply. Offer advertised applies to new bookings only. Savings are based on two adults sharing a cabin and is based on the difference between the Reader Offers Ltd standard fare and the current selling fare. Northern lights sighting are not guaranteed. Gratuities of £5pp per night will be debited to your on board account. Normal Cruise Miles terms and conditions apply. E&OE.

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