ROL Cruise customer experience rating 4.6/5 


Based on 564 reviews

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Caribbean

Cruise Code: 1186884

Do not delay, fares will increase

The Incredible 2018/19 Caribbean Cruise Promotion

Read more

Offer ends 27 Apr 2018

Warm up your winter with a cruise in the Caribbean. Spend a fabulous fortnight aboard P&O Cruises’ Azura and discover the best of the Caribbean from only £1,299 per person. So why not join her visiting some of the most beautiful Caribbean islands – no less than nine – where you can snorkel amongst vibrant coral reefs or simply relax on perfect beaches under exotic palms? From volcanic peaks to magical reefs, experience these diverse islands from the luxury of Azura. P&O Cruises will offer you a British cruise experience, with a friendly crew that know just how to put you in the holiday spirit. Your cruise is inclusive of meals, accommodation, an enriching daytime and evening entertainment programme, plus use of the facilities on board, this is exceptional value for money.

FREE CABIN UPGRADES*

FREE ON BOARD SPEND*

PREMIUM CLASS FLIGHTS AVAILABLE*

FREE GODIVA GIFT*

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Inside from:

£1,349pp

Outside from:

£1,499pp

Balcony from:

£1,889pp

Suite from:

£3,156pp

Premium Class flights included

Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from London

Earn up to 6,312 cruise miles

Learn More

Your ROL Cruise package


What's included

  • On board spend of up to £660 for all bookings
  • Free cabin upgrades
  • Return flights (regional and premium class flights are available on request) and overseas transfers
  • Just a deposit required to secure your preferred cabin
  • PLUS book by 8:30pm 30th April and enjoy a FREE Bettys Gift
  • EXCLUSIVE savings when you redeem your cruise miles
  • Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings
  • Spectacular entertainment from live music to West End-quality performers
  • State of the art gyms including sauna and/or steam room. There are a number of free exercise classes, and others which incur a small charge
  • A choice of pools to relax and unwind in or simply soak up the sun on the deck
  • Daily film screenings in the cinema, from the latest blockbusters
  • Use of the sports facilities including basketball and football courts, golf nets and table tennis tables
  • Exclusive offers you can't find anywhere else

  • 20 years of cruise expertise

  • ATOL protection for your peace of mind

  • Award-winning customer service

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Overview


Warm up your winter with a cruise in the Caribbean. Spend a fabulous fortnight aboard P&O Cruises’ Azura and discover the best of the Caribbean from only £1,349 per person. So why not join her visiting some of the most beautiful Caribbean islands – no less than nine – where you can snorkel amongst vibrant coral reefs or simply relax on perfect beaches under exotic palms? From volcanic peaks to magical reefs, experience these diverse islands from the luxury of Azura. P&O Cruises will offer you a British cruise experience, with a friendly crew that know just how to put you in the holiday spirit. Your cruise is inclusive of meals, accommodation, an enriching daytime and evening entertainment programme, plus use of the facilities on board, this is exceptional value for money.

Your Itinerary


Show itinerary as:

Days not listed are spent relaxing at sea.

  • Azura

    Your Ship


    Azura

    P&O Cruises

    P&O Cruises
    View
  • Fly from London to Barbados

    Day 1

    Fly from London to Barbados

    03 Nov 2018

    (Regional and premium class flights may be available on request)

  • Upon arrival transfer to the port and embark Azura

    Day 1

    Upon arrival transfer to the port and embark Azura

    03 Nov 2018

  • Bridgetown, Barbados

    Day 1

    Bridgetown, Barbados

    03 Nov 2018

    Though technically located in the Atlantic Ocean, this popular Caribbean island is the most easterly of the Lesser Antilles archipelago and a Commonwealth realm.

    Destination guide
  • St. John's, Antigua

    Day 3

    St. John's, Antigua

    05 Nov 2018

    With its white sand beaches, glimmering blue seas and laid-back locals, Antigua is a quintessentially Caribbean island.

    Destination guide
  • St Kitts, St Kitts and Nevis

    Day 4

    St Kitts, St Kitts and Nevis

    06 Nov 2018

    If you have ever dreamt of the classic Caribbean island, chances are it looked a lot like St. Kitts. You will recognise that mixture of deserted beaches, sleepy villages, lush rainforest greenery and sugarcane fields and maybe even the mini-mountain range with a dormant volcano in its midst.

  • Road Town, Tortola

    Day 5

    Road Town, Tortola

    07 Nov 2018

    Road Town meaning ‘Turtle Dove’ is the capital of Tortola and is the largest of this stunning archipelago of over 50 beach-fringed islands and cays, with names evoking a buccaneering past where these waters were once a favourite haunt of pirates.

    Destination guide
  • Grand Turk, Turks and Caicos Islands

    Day 7

    Grand Turk, Turks and Caicos Islands

    09 Nov 2018

    The Turks and Caicos Islands (TCI) are blessed with everything you could want from a desert island getaway.

    Destination guide
  • Philipsburg, St.Maarten

    Day 9

    Philipsburg, St.Maarten

    11 Nov 2018

    An island with a split personality, this is one of the few places in the Caribbean where the European powers co-existed peacefully. Hence, this lovely island is a mixture of Dutch, French and Caribbean tastes and delights.

  • Castries, St. Lucia

    Day 10

    Castries, St. Lucia

    12 Nov 2018

    From refreshing waterfalls and exhilarating water sports to elegant dining in Rodney Bay, St Lucia offers something for everyone.

    Destination guide
  • St. George's, Grenada

    Day 11

    St. George's, Grenada

    13 Nov 2018

    Everything is so simple in Grenada. Hop off at the harbour and you’re already in one of the prettiest waterside towns imaginable, the capital of St Georges.

    Destination guide
  • Day 12


    Mindelo, St Vincent, Cape Verde

    14 Nov 2018

  • Bridgetown, Barbados

    Day 14-15

    Bridgetown, Barbados

    16 Nov 2018 to 17 Nov 2018

    Though technically located in the Atlantic Ocean, this popular Caribbean island is the most easterly of the Lesser Antilles archipelago and a Commonwealth realm.

    Destination guide
  • Bridgetown, Barbados

    Day 15

    Bridgetown, Barbados

    17 Nov 2018

    Disembark

  • Transfer to the airport for your overnight flight to London

    Day 15

    Transfer to the airport for your overnight flight to London

    17 Nov 2018

    (Regional and premium class flights may be available on request)

  • Arrive in London

    Day 16

    Arrive in London

    18 Nov 2018

The Ship


Azura is one of the largest cruise ships in the P&O Cruises fleet. Azura offers an incredible choice of bars, restaurants, sports and spa facilities and entertainment, plus lots of other exciting and unique features. At the heart of Azura cruise ship is her atrium, a very social venue located over three magnificent decks, with a café, art gallery, bookshop, library and shopping. In the evenings you are invited to take your partner and dance the night away on a beautifully polished dance floor. The music and dance theme continues in The Playhouse theatre with West End style shows, and in Manhattan, Azura’s New York inspired show lounge. The Retreat is an alfresco spa terrace designed exclusively for adults, offering treatments under airy cabanas and beneath moonlit skies. Azura’s Spa Staterooms offer priority access to these facilities and for independent travellers, there’s perfectly proportioned single staterooms. On Lido Deck, SeaScreen is an open air cinema screening comedy classics, British film favourites and Hollywood blockbusters. Dining also takes centre stage on board. In addition to three main restaurants offering a choice of Club Dining - the same table at the same time each evening, and Freedom Dining - no fixed seating or dining times, there’s the opportunity to visit the Select Dining venues of Sindhu; the first restaurant at sea from Michelin starred chef Atul Kochhar, Seventeen; where a sense of occasion is always on the menu, and The Glass House, a wine bar and restaurant created in partnership with TVs Olly Smith.

Azura


Launched: April 2010 | Occupancy: 3,100 passengers

Tonnage: 115,000 tons | Length: 853 ft (260.00 m)

Star Rating

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Cabins



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* Terms and Conditions


Terms and conditions: Prices are per person based on two adults sharing a cabin, may increase or be withdrawn at any time. Offer applies to new bookings only. Subject to availability. Will incur supplementary costs and may require an additional overnight stay. On board spend is per cabin. Tours are at a supplement and subject to change. Grade has a restricted view. Subject to availability. Godiva gift is based on one per booking, for UK mainland addresses only, for bookings made by 8:30pm 27th April 2018. Cruise Miles T&Cs apply. For full ROL Cruise T&Cs visit www.rolcruise.co.uk. E&OE.

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