ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Charming Cities of France & Guernsey

Cruise Code: 1187574

Fred Olsen Cruises

Read more

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

Loader animation
Loader animation

Retrieving live price information, please wait.

Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,199 cruise miles

Learn More

Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Overview


Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

Your Itinerary


Show itinerary as:

  • Black Watch

    Your Ship


    Black Watch

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Liverpool

    Day 1

    Liverpool

    12 Jul 2018

  • Day 2


    At Sea

    13 Jul 2018

  • Day 3


    St. Malo, France

    14 Jul 2018

  • Rouen, France

    Day 4-5

    Rouen, France

    15 Jul 2018 to 16 Jul 2018

    The spire of the vast Gothic cathedral soars over a superbly restored medieval and Renaissance old town - Ruskin's 'labyrinth of delight'.

    Destination guide
  • Honfleur, France

    Day 6

    Honfleur, France

    17 Jul 2018

    The port at the Normandy city of Honfleur sets the standard for picturesque ports everywhere.

    Destination guide
  • St Peter Port, Guernsey

    Day 7

    St Peter Port, Guernsey

    18 Jul 2018

    The Channel Island's oldest settlement is a ‘capital' of narrow cobbled streets that slope down to a picturesque harbour - and has a special charm thanks to its unique Anglo-French pedigree. Points of interest include the medieval Castle Cornet (built by King John), Hauteville House (victor Hugo's home during exile, where Les Miserables was penned) - while a tour of the rocky coastline will reveal no less than 17 beautiful bays.

  • Day 8


    At Sea

    19 Jul 2018

  • Liverpool

    Day 9

    Liverpool

    20 Jul 2018

The Ship


Cruise ships were once famous for their style and charm. And our Black Watch cruise ship is a hark back to those days, when quality and service were taken for granted. Sleek and intimate, with cabins and suites for 804 people, Black Watch has a warm welcome waiting for you. Black Watch was voted 'Best for Entertainment' in the 2012 Cruise Critic 'Cruisers' Choice UK Awards’*. Only UK cruisers voted, and they were especially impressed with our service: “they consistently went the extra mile”. So, be captivated by the entertaining cabaret at the Neptune Lounge,and fire-up your taste buds for a treat at the Glentanar Restaurant. Or, share a relaxing drink over panoramic views across the ocean in our Observatory Lounge.

Black Watch


Launched: January 2009 | Occupancy: 804 passengers

Tonnage: 28,613 tons | Length: 674 ft (205.44 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins



Divider Crest Logo

* Terms and Conditions


The pricing that is showing for solo travellers are incorrect due to a fault with the system. Please call our reservation team for correct fares.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

Similar Cruises


On board spend
from £819pp
Cabin type: Inside

Croatia and Italy

ON BOARD SPEND AVAILABLE*, RETURN FLIGHTS & OVERSEAS TRANSFERS, EARN CRUISE MILES WITH EVERY BOOKING

11 October 2018 | 7 Nights
P&O Cruises : Oceana

Itinerary
Valletta, Malta, Zadar, Croatia, Venice, Italy, Sibenik, Croatia, Dubrovnik, Croatia, Valletta, Malta ...Read More

Choice of benefits
from £809pp
Cabin type: Inside

Norwegian Fjords

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*, NO-FLY CRUISING

12 August 2018 | 7 Nights
P&O Cruises : Britannia

Itinerary
Southampton, Stavanger, Norway, Flaam, Norway, Aurlandsfjord, Sognefjord, Olden, Norway, Bergen, Norway, Southampton ...Read More

from £679pp
Cabin type: Inside

Germany, The Netherlands and France

Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings, Spectacular entertainment from live music to West End-quality performers,…

01 September 2018 | 7 Nights
P&O Cruises : Azura

Itinerary
Southampton, Hamburg, Germany, Amsterdam, The Netherlands, Le Havre, France, Southampton ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference