ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

The No-Fly 2018/19 Grand World Voyage

Cruise Code: 1187613

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Earn up to 12,699 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Black Watch - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

13 Nov 2018

Due - Departs :

14 Nov 2018


Day 5

Port :

At Sea

Date :

16 Nov 2018

Due - Departs :

16 Nov 2018


Day 7-12

Port :

At Sea

Date :

18 Nov 2018

Due - Departs :

23 Nov 2018


Day 16

Port :

At Sea

Date :

27 Nov 2018

Due - Departs :

27 Nov 2018


Day 18

Port :

At Sea

Date :

29 Nov 2018

Due - Departs :

29 Nov 2018


Day 20-22

Port :

At Sea

Date :

01 Dec 2018

Due - Departs :

03 Dec 2018


Day 24

Port :

Puerto Caldera, Costa Rica

Date :

05 Dec 2018

Due - Departs :

05 Dec 2018


Day 25-29

Port :

At Sea

Date :

06 Dec 2018

Due - Departs :

10 Dec 2018


Day 31-33

Port :

At Sea

Date :

12 Dec 2018

Due - Departs :

14 Dec 2018


Day 39

Port :

At Sea

Date :

20 Dec 2018

Due - Departs :

20 Dec 2018


Day 39

Port :

Crossing the International Date Line

Date :

20 Dec 2018

Due - Departs :

20 Dec 2018


Day 40

Port :

At Sea

Date :

22 Dec 2018

Due - Departs :

22 Dec 2018


Day 41

Port :

Crossing the Int. Date Line

Date :

23 Dec 2018

Due - Departs :

23 Dec 2018


Day 42

Port :

Nuku Alofa, Tonga

Date :

24 Dec 2018

Due - Departs :

24 Dec 2018


Day 43-44

Port :

At Sea

Date :

25 Dec 2018

Due - Departs :

26 Dec 2018


Day 45

Port :

Mystery Island, Vanuatu

Date :

27 Dec 2018

Due - Departs :

27 Dec 2018


Day 46-47

Port :

At Sea

Date :

28 Dec 2018

Due - Departs :

29 Dec 2018


Day 52

Port :

Newcastle, Australia

Date :

03 Jan 2019

Due - Departs :

03 Jan 2019


Day 56

Port :

At Sea

Date :

07 Jan 2019

Due - Departs :

07 Jan 2019


Day 59-61

Port :

At Sea

Date :

10 Jan 2019

Due - Departs :

12 Jan 2019


Day 62

Port :

Darwin, Australia

Date :

13 Jan 2019

Due - Departs :

13 Jan 2019


Day 63

Port :

At Sea

Date :

14 Jan 2019

Due - Departs :

14 Jan 2019


Day 65-67

Port :

At Sea

Date :

16 Jan 2019

Due - Departs :

18 Jan 2019


Day 72-74

Port :

At Sea

Date :

23 Jan 2019

Due - Departs :

25 Jan 2019


Day 81-82

Port :

At Sea

Date :

01 Feb 2019

Due - Departs :

02 Feb 2019


Day 89-91

Port :

At Sea

Date :

09 Feb 2019

Due - Departs :

11 Feb 2019


Day 95

Port :

At Sea

Date :

15 Feb 2019

Due - Departs :

15 Feb 2019


Day 97

Port :

At Sea

Date :

17 Feb 2019

Due - Departs :

17 Feb 2019


Day 100

Port :

Cruising the Strait of Messina

Date :

20 Feb 2019

Due - Departs :

20 Feb 2019


Day 103

Port :

At Sea

Date :

23 Feb 2019

Due - Departs :

23 Feb 2019


Day 105

Port :

At Sea

Date :

25 Feb 2019

Due - Departs :

25 Feb 2019


Day 107

Port :

At Sea

Date :

27 Feb 2019

Due - Departs :

27 Feb 2019


The Ship


Cruise ships were once famous for their style and charm. And our Black Watch cruise ship is a hark back to those days, when quality and service were taken for granted. Sleek and intimate, with cabins and suites for 804 people, Black Watch has a warm welcome waiting for you. Black Watch was voted 'Best for Entertainment' in the 2012 Cruise Critic 'Cruisers' Choice UK Awards’*. Only UK cruisers voted, and they were especially impressed with our service: “they consistently went the extra mile”. So, be captivated by the entertaining cabaret at the Neptune Lounge,and fire-up your taste buds for a treat at the Glentanar Restaurant. Or, share a relaxing drink over panoramic views across the ocean in our Observatory Lounge.

Black Watch


Launched: January 2009 | Occupancy: 804 passengers

Tonnage: 28,613 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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The No-Fly 2018/19 Grand World Voyage

All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks, Self service tea & coffee facilities at selected venues., All evening entertainment,…

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Fred Olsen Cruise Lines : Black Watch

Itinerary
Southampton, Lisbon, Portugal, Funchal, Madeira, St Johns, Antigua, Roseau, Dominica, Bridgetown, Barbados, Kralendijk, Bonaire, Cartagena, Colombia, Puntarenas, Costa Rica, Puerto Caldera, Costa… ...Read More

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