ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Western Caribbean

Cruise Code: 1188544

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Earn up to 6,302 cruise miles

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Your Ship


    Symphony of the Seas

    Royal Caribbean International

    Royal Caribbean International
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  • Miami, Florida

    Day 1

    Miami, Florida

    12 Jan 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Day 2


    Relaxing at sea

    13 Jan 2019

  • Roatan

    Day 3

    Roatan

    14 Jan 2019

    First the geography – Roatán is one the three Bay Islands some 30 miles off the coast of Honduras and it’s about 30 miles long and two wide. Now what you really want to know – it’s got gorgeous beaches backed by tropical forests, sensational diving and snorkelling over the beautiful Belizean Reef and adventures like kayaking, horse riding and hiking the jungle trails.

    Destination guide
  • Day 4


    Puerto Costa Maya

    15 Jan 2019

    Best known for its tropical jungles, idyllic beaches and translucent lagoons, Costa Maya is a dream destination for outdoor recreation. You'll find everything from scuba diving and snorkeling to jungle treks and motorcycle tours.

  • Cozumel, Mexico

    Day 5

    Cozumel, Mexico

    16 Jan 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Day 6


    Relaxing at sea

    17 Jan 2019

  • Nassau, Bahamas

    Day 7

    Nassau, Bahamas

    18 Jan 2019

    The capital city of The Bahamas is Nassau, found on New Providence Island. A captivating fusion of old and new, the historic heritage of this island is sure to capture your heart.

    Destination guide
  • Miami, Florida

    Day 8

    Miami, Florida

    19 Jan 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


Welcome to Symphony of the Seas, our biggest, boldest, most innovative and most exciting adventure yet. Onboard Symphony of the Seas you’ll experience the very best of Royal Caribbean, enjoying incredible facilities, outstanding entertainment, a fabulous choice of dining options and state-of-the-art technology. With so much to discover onboard, and with our largest, most luxurious rooms ever to cosy up in, you’ll have the holiday of a lifetime, whether you’re a fun-loving family or a couple seeking the perfect escape. Your extraordinary adventure starts here, so are you all set?

Symphony of the Seas


Launched: April 2018 | Occupancy: 5,400 passengers

Tonnage: 230,000 tons | Length: 1188 ft (362.11 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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