ROL Cruise customer experience rating 4.7/5 


Based on 2657 reviews

waiting to hear from you with confirmation in writing

15 Oct 2018

Excellent service Polite staff

Good experience

15 Oct 2018

Booking completed efficiently and explained in detail.

helpful and hassle free booking. thank you

14 Oct 2018

First time we have booked through ROL although have been cruising for 15 years. What a refreshing change - so hassle free. Prices stayed the same as the initial quote. Jo was very helpful and accommodating. Talked through the benefits of cruise miles and itinerary etc. Will definitely book though them again and recommend to family and friends. Thank you Jo. even got invited for a cup of tea :)

Rearranging a cancelled trip

14 Oct 2018

Courteous and knowledgeable. Very helpful in rearranging a cancelled trip

Another holiday booked 😎

14 Oct 2018

Found booking experience very smooth, agent phoned me back to save long hold, would certainly recommend ROL.

Efficient and helpful.

14 Oct 2018

I have used ROL in the past and always had excellent service. Staff are friendly and helpful.

always received very good service

14 Oct 2018

very good

Always feel satisfied after dealing with ROL

14 Oct 2018

Sally very helpful and knowledgeable. Happy sounding lady.

Friendly helpful

14 Oct 2018

Went out of their way to problem solve. Phoned back several times to make sure everything was ok

Disappointing and inefficient customer service

14 Oct 2018

My address was wrongly recorded by ROLand although I called immediately they still sent cruise docs to the wrong address. I called to find out why i hadn't received the docs, and they were re sent to the wrong address again. I had to call yet again to insist they had it wrong.

Mystery Cruise

Cruise Code: 1189920 / Voyage Code: W1822

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,799 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


If you want to experience a cruise with a difference or simply can’t decide where to go next with Fred. Olsen, look no further than this unmissable mystery cruise aboard Black Watch. A sense of excitement, intrigue and anticipation will build from the moment you board your smaller, more intimate cruise ship in Liverpool, from where you and hundreds – not thousands – of like-minded fellow guests will sail to well, who knows? The destinations on this unique nine night itinerary will be kept a secret until the last possible moment, with your Captain keeping you guessing until you arrive in each port of call. There’s a chance you’ll take in a place you’ve always wanted to visit; a collection of undiscovered gems; or perhaps a few of Fred. Olsen’s old favourites, destinations you know and love to visit time and again. Although you won’t know where you’re going when you set sail, you can board Black Watch in confidence knowing you’ll enjoy the same sumptuous cuisine, excellent entertainment and friendly, personal and attentive service offered on any other Fred. Olsen cruise. And as usual, we’ll take care of everything for you on this incredible voyage, so all you have do is relax and make the most of your time away from it all.

Your Itinerary


Show itinerary as:

  • Black Watch

    Your Ship


    Black Watch

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
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  • Liverpool

    Day 1

    Liverpool

    18 Oct 2018

  • Day 2-9


    At Sea

    19 Oct 2018 to 26 Oct 2018

  • Liverpool

    Day 10

    Liverpool

    27 Oct 2018

The Ship


Cruise ships were once famous for their style and charm. And our Black Watch cruise ship is a hark back to those days, when quality and service were taken for granted. Sleek and intimate, with cabins and suites for 804 people, Black Watch has a warm welcome waiting for you. Black Watch was voted 'Best for Entertainment' in the 2012 Cruise Critic 'Cruisers' Choice UK Awards’*. Only UK cruisers voted, and they were especially impressed with our service: “they consistently went the extra mile”. So, be captivated by the entertaining cabaret at the Neptune Lounge,and fire-up your taste buds for a treat at the Glentanar Restaurant. Or, share a relaxing drink over panoramic views across the ocean in our Observatory Lounge.

Black Watch


Launched: January 2009 | Occupancy: 804 passengers

Tonnage: 28,613 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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