ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Northbound Alaska & Hubbard Glacier

Cruise Code: 1191632

Loader animation
Loader animation

Retrieving live price information, please wait.

Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 12,338 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Your Itinerary


Show itinerary as:

  • Radiance of the Seas

    Your Ship


    Radiance of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    27 Jul 2018

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2


    Inside Passage, Cruising

    28 Jul 2018

  • Ketchikan

    Day 3

    Ketchikan

    29 Jul 2018

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Day 4


    Icy Strait

    30 Jul 2018

    Go whale watching, learn Tinglit tribal customs, buy arts-and-crafts gifts, or fly high above Port Frederick on a 1.6km long zip-rider. Later, tuck into the best ever halibut and chips on the cookhouse deck of historic Hoonah Packing Company cannery.

  • Juneau

    Day 5

    Juneau

    31 Jul 2018

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Skagway

    Day 6

    Skagway

    01 Aug 2018

    Your gateway to the rugged Klondike harks back to the 1898 gold rush. See the vast Davidson Glacier up close, or hop aboard the White Pass and Yukon Route Railway. Ascending 3,000ft in 32km, you’ll have unrivalled photo opportunities at every turn.

  • Hubbard Glacier

    Day 7

    Hubbard Glacier

    02 Aug 2018

    Hubbard Glacier is the largest calving glacier on the North American continent. The glacier routinely calves off icebergs as high as 10-story buildings, sending massive blocks of ice into the sea every few minutes.

  • Seward

    Day 8

    Seward

    03 Aug 2018

The Ship


Hungry for a dazzling at-sea experience that combines sleek swiftness, panoramic vistas, and an array of our best new dining options? Look no further than the newly renovated Radiance of the Seas®. With acres of glass enclosing the nine-story central atrium, elevators facing the sea, and floor-to-ceiling windows throughout, you'll never be at a loss for an incredible view. Plus, we've just added eight new dining experiences, ranging from casual eats at Boardwalk Doghouse, to the family-style Italian fare at Giovanni's Table, to the sizzling skewers of Samba Grill Brazilian Steakhouse. Other new features include a Royal Babies & TotsSM Nursery, VIP guest lounges, and an outdoor, poolside movie screen showing first-run movies day and night. Whether you seek adventurous activities, relaxing moments, or fine fare, Radiance of the Seas has the features to please every taste.

Radiance of the Seas


Launched: April 2001 | Occupancy: 2,139 passengers

Tonnage: 90,090 tons | Length: 962 ft (293.22 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins



Divider Crest Logo

* Terms and Conditions


Similar Cruises


We haven't found any results for your search. Try looking at our hand-picked exclusive offers

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference