ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Eastern Caribbean

Cruise Code: 1192165

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 7,022 cruise miles

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Oasis of the Seas

    Your Ship


    Oasis of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Port Canaveral

    Day 1

    Port Canaveral

    16 Dec 2018

    Located on the Atlantic, on Florida's Space Coast, and within minutes of a thrilling space shuttle launch for the luckiest of visitors. Take in the catch of the day at a local restaurant, or go inland to Florida's many theme park attractions.

    Destination guide
  • Nassau, Bahamas

    Day 2

    Nassau, Bahamas

    17 Dec 2018

    The capital city of The Bahamas is Nassau, found on New Providence Island. A captivating fusion of old and new, the historic heritage of this island is sure to capture your heart.

    Destination guide
  • Day 3


    Relaxing at sea

    18 Dec 2018

  • Charlotte Amalie, St Thomas

    Day 4

    Charlotte Amalie, St Thomas

    19 Dec 2018

    The past still echoes on in this lush West Indies jewel, a haunt of Blackbeard the pirate and Drake. Call on Fort Christian to picture life in the Dutch colonial era, or take advantage of the unrivalled duty-free shopping and sun-soaked beaches.

  • Philipsburg, St Maarten

    Day 5

    Philipsburg, St Maarten

    20 Dec 2018

    An island with a split personality. Start your day in this laid-back Dutch capital, then cross the island to the delightful French capital, Marigot. Enjoy its chic shops, market and sidewalk cafés, before heading back for a swim at Orient Beach.

  • Day 6-7


    Relaxing at sea

    21 Dec 2018 to 22 Dec 2018

  • Port Canaveral

    Day 8

    Port Canaveral

    23 Dec 2018

    Located on the Atlantic, on Florida's Space Coast, and within minutes of a thrilling space shuttle launch for the luckiest of visitors. Take in the catch of the day at a local restaurant, or go inland to Florida's many theme park attractions.

    Destination guide

The Ship


Oasis of the Seas® didn’t just change the way you play— it changed the game. With more memory maxing innovations and more firsts at sea than any other ship, you can build any vacation you can imagine, all in one place.

Oasis of the Seas


Launched: December 2009 | Occupancy: 5,400 passengers

Tonnage: 225,282 tons | Length: 1187 ft (361.80 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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