ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Southern Caribbean

Cruise Code: 1198600

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Earn up to 6,780 cruise miles

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Grandeur of the Seas

    Your Ship


    Grandeur of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Day 1


    Baltimore

    01 Dec 2018

    Baltimore's Inner Harbor is where you'll find most attractions including the Harborside Shopping Pavilion and the baseball stadium. Nearby, you'll find several notable historical landmarks including Mount Vernon and Federal Hill.

  • Day 2-4


    Relaxing at sea

    02 Dec 2018 to 04 Dec 2018

  • Day 5


    St. Croix

    05 Dec 2018

    Escape to paradise and surrender to the sultry charms of ‘Big Island’, ringed by beaches of all shapes and sizes. With its unique Danish architecture and attractions like the rare bioluminescent cove at Salt River Bay, you’ll find it hurts to leave!

  • St. John’s, Antigua

    Day 6

    St. John’s, Antigua

    06 Dec 2018

    With its white sand beaches, glimmering blue seas and laid-back locals, Antigua is a quintessentially Caribbean island.

    Destination guide
  • Castries

    Day 7

    Castries

    07 Dec 2018

    From refreshing waterfalls and exhilarating water sports to elegant dining in Rodney Bay, St Lucia offers something for everyone.

    Destination guide
  • Basseterre

    Day 8

    Basseterre

    08 Dec 2018

    Be entranced by the Caribbean’s first French town, rich in architectural reminders of a colonial past. Take a scenic train trip, snorkel with the pelicans, shop for exquisite batiks, or simply chill to the sound of reggae with a coconut cocktail.

  • Philipsburg, St Maarten

    Day 9

    Philipsburg, St Maarten

    09 Dec 2018

    An island with a split personality. Start your day in this laid-back Dutch capital, then cross the island to the delightful French capital, Marigot. Enjoy its chic shops, market and sidewalk cafés, before heading back for a swim at Orient Beach.

  • Day 10-12


    Relaxing at sea

    10 Dec 2018 to 12 Dec 2018

  • Day 13


    Baltimore

    13 Dec 2018

    Baltimore's Inner Harbor is where you'll find most attractions including the Harborside Shopping Pavilion and the baseball stadium. Nearby, you'll find several notable historical landmarks including Mount Vernon and Federal Hill.

The Ship


A cruise ship so grand we had to call it Grandeur of the Seas. This majestic, 2,446-guest ship comes equipped with a full-service spa, six whirlpools, an outdoor jogging track and a seemingly endless choice of bars and restaurants.

Grandeur of the Seas


Launched: December 1996 | Occupancy: 1,950 passengers

Tonnage: 73,817 tons | Length: 916 ft (279.20 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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