ROL Cruise customer experience rating 4.8/5 


Based on 3094 reviews

Energetic, but just not sure of some of the details when asked.

19 Nov 2018

Generally very good - had to be prompted about a few things, hence the 4 stars rather than 5

Excellent service.

19 Nov 2018

My first time with ROL but found the service excellent . Very efficient and very helpful and friendly staff.

Five Star Organisation

18 Nov 2018

They are competent and most helpful especially Sally

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018

Knowledgeable,quick,polite,efficient,

Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Eastern Caribbean

Cruise Code: 1201448 / Voyage Code: SR10E001

Receive up to $600 On Board Spend

Splashing out with Royal Caribbean

Offer ends 17 Dec 2018

ON BOARD SPEND OF UP TO $600

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 7,558 cruise miles

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Your ROL Cruise package


What's included

  • Up to $600 on board spend
  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Serenade of the Seas

    Your Ship


    Serenade of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Day 1


    Fort Lauderdale, Florida

    15 Mar 2019

    Experience what is referred to by many as ‘Florida's Most Beautiful Mile' – take the memorable Riverwalk along the New River in downtown and explore the variety of restaurants, museums, shops and boutiques complemented with lush, tropical scenery. If walking is not for you, take advantage of the old-style riverboats and cruise around the waterways the ‘Venice of America.' With its seven miles of beautiful beaches and 185 miles of waterways, Fort Lauderdale also offers the perfect setting for snorkelling and diving enthusiasts to observe the tropical undersea life and coral reefs.

  • Day 2-3


    Relaxing at sea

    16 Mar 2019 to 17 Mar 2019

  • Charlotte Amalie, St Thomas

    Day 4

    Charlotte Amalie, St Thomas

    18 Mar 2019

    The past still echoes on in this lush West Indies jewel, a haunt of Blackbeard the pirate and Drake. Call on Fort Christian to picture life in the Dutch colonial era, or take advantage of the unrivalled duty-free shopping and sun-soaked beaches.

  • Day 5


    St. Croix

    19 Mar 2019

    Escape to paradise and surrender to the sultry charms of ‘Big Island’, ringed by beaches of all shapes and sizes. With its unique Danish architecture and attractions like the rare bioluminescent cove at Salt River Bay, you’ll find it hurts to leave!

  • Day 6


    St. John’s, Antigua

    20 Mar 2019

    With its white sand beaches, glimmering blue seas and laid-back locals, Antigua is a quintessentially Caribbean island. Destination guide

  • Basseterre

    Day 7

    Basseterre

    21 Mar 2019

    Be entranced by the Caribbean’s first French town, rich in architectural reminders of a colonial past. Take a scenic train trip, snorkel with the pelicans, shop for exquisite batiks, or simply chill to the sound of reggae with a coconut cocktail.

  • Philipsburg, St Maarten

    Day 8

    Philipsburg, St Maarten

    22 Mar 2019

    An island with a split personality. Start your day in this laid-back Dutch capital, then cross the island to the delightful French capital, Marigot. Enjoy its chic shops, market and sidewalk cafés, before heading back for a swim at Orient Beach.

  • Day 9-10


    Relaxing at sea

    23 Mar 2019 to 24 Mar 2019

  • Day 11


    Fort Lauderdale, Florida

    25 Mar 2019

    Experience what is referred to by many as ‘Florida's Most Beautiful Mile' – take the memorable Riverwalk along the New River in downtown and explore the variety of restaurants, museums, shops and boutiques complemented with lush, tropical scenery. If walking is not for you, take advantage of the old-style riverboats and cruise around the waterways the ‘Venice of America.' With its seven miles of beautiful beaches and 185 miles of waterways, Fort Lauderdale also offers the perfect setting for snorkelling and diving enthusiasts to observe the tropical undersea life and coral reefs.

The Ship


One of the newest cruise ships, Royal Caribbean's Serenade of the Seas offers the ultimate 'at sea' experience by combining speed, added comfort, greater space, sweeping ocean vistas and exceptional staff committed to serving your every whim. Her spectacular features include the ten-storey glass-constructed Centrum, glass lifts facing the sea, and the highest percentage of outside staterooms in the Royal Caribbean fleet.

Serenade of the Seas


Launched: August 2003 | Occupancy: 2,110 passengers

Tonnage: 90,090 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


On board spend is based on two sharing and is tiered depending on stateroom grade booked. Offer is applicable to new bookings of eligible staterooms (guarantee stateroom bookings in categories Z, ZI, Y, YO, XN, X, XB, W & WS GTY are excluded) made between 6 th November 2018 and 17th December 2018 on all sailings of 6 nights or more departing between 1st January 2019 and 31st December 2019 plus Dubai 2020 sailings. Offer has no cash value, is not redeemable for cash and cannot be used in the onboard casino. Any remaining credit after this time will be removed from the applicable account.

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