ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Southern Caribbean

Cruise Code: 1202797 / Voyage Code: SR11D018

Free Deluxe Drinks Package

The BIG SALE is now ON!

Read more

Prepare for an adventure extravaganza; Royal Caribbean's one big sale is now on.Go all-inclusive  with a free Deluxe Drinks Package on selected 2019 and 2020 sailings from the UK, Europe, Caribbean and Asia. Choose from 26 world-class ships, and from our wide range of unforgettable excursions and get ready for all the epic thrills and tranquil chills awaiting your arrival. So what are you waiting for? This is how to holiday.

But wait, the adventures don’t stop there, with thousands of unforgettable excursions to choose from, we’ve got thrills and chills awaiting at each and every port.

EARN EXCLUSIVE CRUISE MILES

ALL-INCLUSIVE DRINKS PACKAGE*

FAMILY-FRIENDLY*

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Earn up to 3,218 cruise miles

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Your ROL Cruise package


What's included

  • Enjoy a all-inclusive Deluxe Drinks Package
  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Prepare for an adventure extravaganza; Royal Caribbean's one big sale is now on. Go all-inclusive  with a free Deluxe Drinks Package and choose from 26 world-class ships, and from our wide range of unforgettable excursions and get ready for all the epic thrills and tranquil chills awaiting your arrival. So what are you waiting for? This is how to holiday. 

Your Itinerary


Show itinerary as:

  • Serenade of the Seas

    Your Ship


    Serenade of the Seas

    Royal Caribbean International

    Royal Caribbean International
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  • Fort Lauderdale, Florida

    Day 1

    Fort Lauderdale, Florida

    25 Mar 2019

    Experience what is referred to by many as ‘Florida's Most Beautiful Mile' – take the memorable Riverwalk along the New River in downtown and explore the variety of restaurants, museums, shops and boutiques complemented with lush, tropical scenery. If walking is not for you, take advantage of the old-style riverboats and cruise around the waterways the ‘Venice of America.' With its seven miles of beautiful beaches and 185 miles of waterways, Fort Lauderdale also offers the perfect setting for snorkelling and diving enthusiasts to observe the tropical undersea life and coral reefs.

  • Day 2-3


    Relaxing at sea

    26 Mar 2019 to 27 Mar 2019

  • Day 4


    Ponce

    28 Mar 2019

  • Basseterre

    Day 5

    Basseterre

    29 Mar 2019

    Be entranced by the Caribbean’s first French town, rich in architectural reminders of a colonial past. Take a scenic train trip, snorkel with the pelicans, shop for exquisite batiks, or simply chill to the sound of reggae with a coconut cocktail.

  • Castries

    Day 6

    Castries

    30 Mar 2019

    From refreshing waterfalls and exhilarating water sports to elegant dining in Rodney Bay, St Lucia offers something for everyone.

    Destination guide
  • St Georges, Grenada

    Day 7

    St Georges, Grenada

    31 Mar 2019

    A beautiful horseshoe-shaped harbour welcomes you to the fragrant ‘Isle of Spice’. Tour nutmeg plantations, sample some of the wonderfully diverse (and seasoned) cuisine, or simply laze the day away on the soothing white sands of Grand Anse Beach.

  • Bridgetown

    Day 8

    Bridgetown

    01 Apr 2019

    Though technically located in the Atlantic Ocean, this popular Caribbean island is the most easterly of the Lesser Antilles archipelago and a Commonwealth realm.

    Destination guide
  • St. John’s, Antigua

    Day 9

    St. John’s, Antigua

    02 Apr 2019

    With its white sand beaches, glimmering blue seas and laid-back locals, Antigua is a quintessentially Caribbean island.

    Destination guide
  • Day 10-11


    Relaxing at sea

    03 Apr 2019 to 04 Apr 2019

  • Fort Lauderdale, Florida

    Day 12

    Fort Lauderdale, Florida

    05 Apr 2019

    Experience what is referred to by many as ‘Florida's Most Beautiful Mile' – take the memorable Riverwalk along the New River in downtown and explore the variety of restaurants, museums, shops and boutiques complemented with lush, tropical scenery. If walking is not for you, take advantage of the old-style riverboats and cruise around the waterways the ‘Venice of America.' With its seven miles of beautiful beaches and 185 miles of waterways, Fort Lauderdale also offers the perfect setting for snorkelling and diving enthusiasts to observe the tropical undersea life and coral reefs.

The Ship


One of the newest cruise ships, Royal Caribbean's Serenade of the Seas offers the ultimate 'at sea' experience by combining speed, added comfort, greater space, sweeping ocean vistas and exceptional staff committed to serving your every whim. Her spectacular features include the ten-storey glass-constructed Centrum, glass lifts facing the sea, and the highest percentage of outside staterooms in the Royal Caribbean fleet.

Serenade of the Seas


Launched: August 2003 | Occupancy: 2,110 passengers

Tonnage: 90,090 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are based on two people sharing. Prices are subject to change and availability without notice, Prices include all applicable taxes and fees. Flights and pre-paid gratuities are additional costs unless otherwise stated. Promotion is applicable to new bookings of eligible staterooms (guarantee stateroom bookings in categories Z, ZI, Y, YO, XN, X, XB, W & WS GTY are excluded) made between 18th December 2018 and 4th March 2019 on selected sailings of 6 nights or more departing between 1st March 2019 and 31st December 2020 and Dubai sailings on Jewel of the Seas of 6 nights or more departing in 2020. On Caribbean, Bahamas, Bermuda and Cuba sailings offer is not applicable for Inside and Oceanview staterooms. Free deluxe drinks package is for the first and second guest only aged 21 and over. Third and fourth guest will receive a Refreshaments Beverage Package.  Guests under the required drinking age will receive a Refreshment Beverage Package. The Deluxe Beverage Package includes selected individual beverage items up to $12RRP. Further Cruise Line terms & conditions apply. 

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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