ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

A friendly experience

18 Oct 2018

Booking over the phone was very easy. The young lady who took my call,was friendly and very efficient explaining clearly all my options and costs.

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

Western Caribbean

Cruise Code: 1209972 / Voyage Code: J882

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 3,645 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Your Ship


    ms Nieuw Statendam

    Holland America Line

    Holland America Line
    View
  • Day 1


    Fort Lauderdale

    30 Dec 2018

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

  • Half Moon Cay

    Day 2

    Half Moon Cay

    31 Dec 2018

    When was the last time you whiled away the day on a private Caribbean island? Here's your chance. The island is ours; the day is yours to sun, swim, and sail. Enjoy!

  • Day 3


    At Sea

    01 Jan 2019

  • Day 4


    Ocho Rios

    02 Jan 2019

    On the island that gives sway to reggae, drift dreamily down a tranquil river on a bamboo raft, sip a planter's punch on the porch of a restored Great House, climb the natural stone steps up Dunn's River Falls. Sample shore excursions: Dolphin Cove and Dunn's River Falls; Mountain to Sea by Bicycle; Catamaran Sail & Beach Tour; Firefly - Home of Noel Coward.

  • George Town, Cayman Islands

    Day 5

    George Town, Cayman Islands

    03 Jan 2019

    Quiet, silky white beaches, excellent shopping and an array of water sports are all on offer throughout these popular Caribbean islands.

    Destination guide
  • Cozumel

    Day 6

    Cozumel

    04 Jan 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Day 7


    At Sea

    05 Jan 2019

  • Day 8


    Fort Lauderdale

    06 Jan 2019

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


Launching in December 2018, ms Nieuw Statendam, a sister ship to Koningsdam and the second of our Pinnacle-class ships, features a design inspired by the fluid curves of musical instruments. Guests can savor her innovative specialty restaurants - from Sel de Mer to the Grand Dutch Cafe. Explore at America's Test Kitchen's cooking classes and hands-on workshops. And thrill to BBC Earth Experiences presentations at our spectacular two-story World Stage.

ms Nieuw Statendam


Launched: December 2018 | Occupancy: 2,650 passengers

Tonnage: 99,500 tons | Length: 975 ft (297.18 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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