ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

East Asia

Cruise Code: 1212302

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Earn up to 2,717 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Westerdam

    Your Ship


    ms Westerdam

    Holland America Line

    Holland America Line
    View
  • Hong Kong, China

    Day 1

    Hong Kong, China

    10 Dec 2018

    From the exceptional views across its famous harbour to the sizzling dishes in its glamorous restaurants, you’re sure to fall in love with Hong Kong.

    Destination guide
  • Day 2-3


    At Sea

    11 Dec 2018 to 12 Dec 2018

  • Day 4


    Naha

    13 Dec 2018

  • Day 5


    Ishigaki Island, Japan

    14 Dec 2018

  • Day 6


    Keelung, Taiwan

    15 Dec 2018

  • Day 7


    Kaohsiung, Taiwan

    16 Dec 2018

  • Day 8


    At Sea

    17 Dec 2018

  • Day 9


    Manila

    18 Dec 2018

    Called the Island of Gold during the latter half of the Ming Dynasty, the area that is now Manila has known Burneian, Spanish, British, American and Japanese rule. This long and diverse history is reflected in Manila's architecture and neighborhoods. Explore Binondo, Manila’s Chinatown dating back to 1594, Intramuros, Asia's only medieval, European-style walled city, and the posh neighborhood of Malate. Sample shore excursion: Modern Manila.

  • Day 10


    At Sea

    19 Dec 2018

  • Hong Kong, China

    Day 11

    Hong Kong, China

    20 Dec 2018

    From the exceptional views across its famous harbour to the sizzling dishes in its glamorous restaurants, you’re sure to fall in love with Hong Kong.

    Destination guide

The Ship


Recently updated with new bar, entertainment and dining venues, plus completely reimagined suites, Westerdam is a fascinating destination in her own right. On board, enjoy live entertainment with Music Walk™, including Lincoln Center Stage, B.B. King's Blues Club and Billboard Onboard. Learn culinary skills at a cooking show or hands-on workshop with America's Test Kitchen. Enrich your travel experience at the new Exploration Central atop the ship.

ms Westerdam


Launched: April 2004 | Occupancy: 1,916 passengers

Tonnage: 82,348 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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