ROL Cruise customer experience rating 4.7/5 


Based on 2280 reviews

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

The Northern Lights Discovery

Cruise Code: 1215629

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Prices shown are per person based on 2 people sharing, except single traveller.

Your ROL Cruise package


What's included

  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • MS Kong Harald

    Your Ship


    MS Kong Harald

    Hurtigruten

    Hurtigruten
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  • Bergen, Norway

    Day 1

    Bergen, Norway

    17 Nov 2018

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Day 2


    Ålesund – Molde

    18 Nov 2018

    Enjoy the nature of the coastline as you sail towards Ålesund, a city renowned for its Art Nouveau architecture.

  • Day 3


    The Royal City of Trondheim

    19 Nov 2018

    Explore the medieval city of Trondheim. Visit one of the many museums, or admire the colourful wooden houses.

  • Day 4


    Bodø – Svolvær (Lofoten Islands)

    20 Nov 2018

    Enjoy a special celebration as you cross the Arctic Circle and enter the realm of the magnifi cent Aurora Borealis.

  • Day 5


    Tromsø

    21 Nov 2018

    Known as the “Gateway to the Arctic” and surrounded by spectacular scenery, the snowy peaks provide a beautiful backdrop when the Northern Lights choose to appear.

  • Day 6


    Hammerfest – Honningsvåg

    22 Nov 2018

    (for optional excursions to the North Cape) Enjoy an early stop in Hammerfest before arriving in Honningsvåg, gateway to the spectacular North Cape.

  • Day 7


    Kirkenes

    23 Nov 2018

    The ship starts its southbound voyage revealing ports during the daytime that you passed at night on your journey north.

  • Day 8


    Honningsvåg – Hammerfest – Tromsø

    24 Nov 2018

    Honningsvåg – Hammerfest – Tromsø Enjoy time in Tromsø, where you can admire The Arctic Cathedral whilst attending an optional midnight concert.

  • Day 9


    Harstad – Lofoten Islands

    25 Nov 2018

    Enjoy the stunning views of sheltered bays and glorious mountain landscapes wrapped in the cloak of a polar winter.

  • Day 10


    Bodø – Rørvik – Seven Sisters mountain range

    26 Nov 2018

    Enjoy spectacular scenery of the picturesque Helgeland coast with its myriad islets and steep granite walls.

  • The Royal City of Trondheim and Kristiansund

    Day 11

    The Royal City of Trondheim and Kristiansund

    27 Nov 2018

    Kristiansund is a historic town and Norway’s cod fishing capital, which anglers will cherish.

    Destination guide
  • Bergen

    Day 12

    Bergen

    28 Nov 2018

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide

The Ship


Although this ship is named after today’s King of Norway, Harald, you will find other famous Norwegians on board as well: The bar is named after Nobel Peace Laureate, the Norwegian polar pioneer Fridtjof Nansen and the café is named after explorer Roald Amundsen. As with MS Richard With, MS Kong Harald was launched in 1993 to mark Hurtigruten´s centenary. In the ship’s interior you will see decorative details of the King’s Crown emblem.

MS Kong Harald


Launched: January 1993 | Occupancy: 590 passengers

Tonnage: 11,204 tons | Length: 399 ft (121.62 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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