ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Flavours of the Iberian Peninsula

Cruise Code: 1225342

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 12,054 cruise miles

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Your ROL Cruise package


What's included

  • Optional travel insurance including, additional cancellation rights, or a reduction if not required (cover is subject to medical questions)
  • Drink inclusions vary depending on voyage ranging from all-inclusive to a choice of wines with lunch and dinner and select drinks throughout – please ask for details at time of booking
  • All on board gratuities
  • 24-hour room service
  • Free shuttle bus to take you to the nearest town centre
  • Free Wi-Fi internet
  • Free chauffeur service to the port or free car parking near the port
  • All meals and snacks are included, in every main and speciality restaurant
  • Small intimate ships with a boutique hotel feel
  • Saga’s on board shops and bars use sterling, so you don’t need to worry about exchange rates
  • Exclusively for over 50s (a travelling companion can be over 40)
  • Porterage of luggage at the port
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Saga Sapphire - Saga Group


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

29 Mar 2019

Due - Departs :

30 Mar 2019


Day 5

Port :

At Sea

Date :

01 Apr 2019

Due - Departs :

01 Apr 2019


Day 7

Port :

Motril

Date :

03 Apr 2019

Due - Departs :

03 Apr 2019


Day 8

Port :

Melilla, Spain

Date :

04 Apr 2019

Due - Departs :

04 Apr 2019


Day 9

Port :

Cartagena, Spain

Date :

05 Apr 2019

Due - Departs :

05 Apr 2019


Day 12-14

Port :

At Sea

Date :

08 Apr 2019

Due - Departs :

10 Apr 2019


The Ship


Our classic gem has been turning heads since she set sail on her first Saga cruise in 2012. Both intimate and elegant, her design has a timeless originality and character, and this attention to detail is matched by ever-attentive service that will make you feel at home as soon as you step aboard. Chic and compact, she can access cities that bigger ships simply can’t, for many exciting adventures both on land and at sea. Plus, all her cruises departing in 2018 are now all inclusive, with selected drinks included in the price.

Saga Sapphire


Launched: March 2016 | Occupancy: 720 passengers

Tonnage: 37,301 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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