ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

The Maiden Voyage from Japan to Vancouver

Cruise Code: 1226485 / Voyage Code: 6910

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Suite from:

£4,800pp

Single from:

£9,600

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 9,600 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Silver Muse - Silversea


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

13 May 2019

Due - Departs :

13 May 2019


Day 3

Port :

Aomori, Japan

Date :

14 May 2019

Due - Departs :

14 May 2019


Day 5

Port :

Kushiro, Japan

Date :

16 May 2019

Due - Departs :

16 May 2019


Day 6-7

Port :

At Sea

Date :

17 May 2019

Due - Departs :

18 May 2019


Day 8

Port :

Petropavlosk (Kamchatka), Russia

Date :

19 May 2019

Due - Departs :

19 May 2019


Day 9

Port :

International Date line

Date :

20 May 2019

Due - Departs :

20 May 2019


Day 10

Port :

At Sea

Date :

21 May 2019

Due - Departs :

21 May 2019


Day 12

Port :

At Sea

Date :

23 May 2019

Due - Departs :

23 May 2019


Day 16

Port :

Cruising Hubbard Glacier

Date :

27 May 2019

Due - Departs :

27 May 2019


Day 21

Port :

Cruising The Inside Passage

Date :

01 Jun 2019

Due - Departs :

01 Jun 2019


The Ship


Step aboard Silversea’s new flagship, Silver Muse and rediscover the meaning of ultra-luxury. Delivered in spring 2017, Silver Muse raises the bar of luxury travel, offering it’s 596 guests, the newest technology, state-of-the-art facilities, spacious outdoor areas and all-suite accommodation – and not to forget exquisite dining delicacies. The addition of Silver Muse will expand Silversea's majestic and world-renowned fleet to nine ships. With a wealth of luxurious additions to the onboard experience, while satisfying the uncompromising requirements for comfort, service and quality to satisfy the world's most discerning travellers.

Silver Muse


Occupancy: 596 passengers

Tonnage: 40,700 tons | Length: 698 ft (212.75 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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