ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Japan, Russia & Alaska

Cruise Code: 1226499

5★ All-Inclusive Luxury Cruising

Azamara Club Cruises

DRINKS & GRATUITIES INCLUDED*

EARN CRUISE MILES WITH EVERY BOOKING

5★ ALL-INCLUSIVE LUXURY CRUISING*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 14,554 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Earn exclusive Cruise Miles
  • Selected spirits, international beers, cocktails and wines
  • Selected bottled water, soft drinks, speciality coffees and teas
  • English butler service for suite guests
  • Self-service laundry
  • Shuttle service to and from port communities, where available
  • Concierge services for personal guidance and reservations

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Azamara Quest - Azamara Club Cruises


Day

Port

Date

Due Depart


Day 1

Port :

Tokoy (Yokohama)

Date :

12 May 2019

Due - Departs :

12 May 2019


Day 2

Port :

At Sea

Date :

13 May 2019

Due - Departs :

13 May 2019


Day 3

Port :

Sapporo (from Muroran), Japan

Date :

14 May 2019

Due - Departs :

14 May 2019


Day 4

Port :

Kushiro, Japan

Date :

15 May 2019

Due - Departs :

15 May 2019


Day 5-6

Port :

At Sea

Date :

16 May 2019

Due - Departs :

17 May 2019


Day 7

Port :

Petropavlovsk, Russia

Date :

18 May 2019

Due - Departs :

18 May 2019


Day 8

Port :

International Dateline

Date :

19 May 2019

Due - Departs :

19 May 2019


Day 9

Port :

At Sea

Date :

20 May 2019

Due - Departs :

20 May 2019


Day 10

Port :

Dutch Harbor, Alaska

Date :

21 May 2019

Due - Departs :

21 May 2019


Day 11

Port :

At Sea

Date :

22 May 2019

Due - Departs :

22 May 2019


Day 13

Port :

Homer, Alaska

Date :

24 May 2019

Due - Departs :

24 May 2019


Day 14

Port :

Seward, Alaska

Date :

25 May 2019

Due - Departs :

25 May 2019


The Ship


Like her sister ship, the sturdy Azamara Quest is a mid-sized beauty with a deck plan well-suited to the needs of modern voyagers. You’ll never feel crowded in the comfortable social spaces of our bars, restaurants, lounges, Casino and Cabaret. Nor will you feel like a sardine jammed in around the pool, where our attentive staff is always ready to offer a complimentary bottled water, soft drink or fresh towel. Staterooms feature modern amenities, furnishings, and European linens. And one of the greatest features of this ship is the large number of staterooms with verandahs. There’s nothing better than opening your door to the fresh sea air and views. Azamara’s friendly ships are an altogether wonderful place to call your home away from home!

Azamara Quest


Launched: October 2007 | Occupancy: 690 passengers

Tonnage: 30,277 tons | Length: 592 ft (180.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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