ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

Thailand and Vietnam

Cruise Code: 1226538

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 5,338 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

ms Westerdam - Holland America Line


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

03 Jan 2019

Due - Departs :

03 Jan 2019


Day 7

Port :

At Sea

Date :

08 Jan 2019

Due - Departs :

08 Jan 2019


Day 9

Port :

At Sea

Date :

10 Jan 2019

Due - Departs :

10 Jan 2019


Day 13

Port :

At Sea

Date :

14 Jan 2019

Due - Departs :

14 Jan 2019


Day 15

Port :

At Sea

Date :

16 Jan 2019

Due - Departs :

16 Jan 2019


The Ship


The ms Westerdam is the third in Holland America Line's series of Vista-class ships. As such, she embraces the latest industry and environmental technologies such as her use of a diesel-electric power plant for optimal energy efficiency and an Azipod propulsion system. Most of her staterooms have ocean views and many have private verandahs. The theme of ms Westerdam's art collection is Dutch heritage in the New World. Art ranges from paintings of historic Dutch ships, such as Henry Hudson's Half Moon, to a huge Indian silver-overlaid wood palace doorway, a bone tobacco pipe carved in the shape of a woman's head to a collection of 5,000-year-old pre-Columbian carved limestone figures from Ecuador. Contemporary pieces include an original Andy Warhol portrait and signature sculptures by Sedona artist Susanna Holt.

ms Westerdam


Launched: April 2004 | Occupancy: 1,916 passengers

Tonnage: 82,348 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins



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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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