ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Pacific Treasures Holiday

Cruise Code: 1230095

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 5,256 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Noordam

    Your Ship


    ms Noordam

    Holland America Line

    Holland America Line
    View
  • Sydney, Australia

    Day 1

    Sydney, Australia

    22 Dec 2018

    From the Sydney Opera House to Bondi Beach, man and Mother Nature contribute in equal measure to this splendid city.

    Destination guide
  • Day 2-4


    At Sea

    23 Dec 2018 to 25 Dec 2018

  • Day 5


    Tadine

    26 Dec 2018

  • Day 6


    Eaos, Lifou, New Caledonia

    27 Dec 2018

  • Day 7


    Luganville

    28 Dec 2018

    Located on Espiritu Santo Island, Luganville played an important role during World War II, providing a secure base for up to 100,000 US soldiers in 1942. Today, the island offers peaceful explorations of secluded beaches, small villages, and tropical forests. Explore the areas WWII relics; enjoy snorkeling or diving on pristine coral reefs; and soak up the local atmosphere at the busy Luganville Market, where villagers sell their fresh produce and colorful handcrafts.

  • Day 8


    Port Vila, Vanuatu

    29 Dec 2018

    Situated on the island of Efate, Port Vila is the capital city of Vanuatu. This South Pacific paradise is everything you would imagine and more. Enter the magical and mysterious world of ancient Melanesia at Ekasup Cultural Village; swim in rock pools within the cascading waterfalls of a rainforest jungle; and visit Mele Gardens – showcasing Vanuatu's magnificent flora. Sample shore excursions: Paradise Cove Sail & Snorkel; A Taste of Vila; Village Adventure: Around the Island.

  • Day 9


    Mystery Island

    30 Dec 2018

  • Noumea, New Caledonia

    Day 10

    Noumea, New Caledonia

    31 Dec 2018

    Explore this tropical paradise of remote beaches, stunning coral reefs and crystal-clear waters.

    Destination guide
  • Day 11


    Kuto, Ile des Pins, New Caledonia

    01 Jan 2019

  • Day 12-13


    At Sea

    02 Jan 2019 to 03 Jan 2019

  • Sydney, Australia

    Day 14

    Sydney, Australia

    04 Jan 2019

    From the Sydney Opera House to Bondi Beach, man and Mother Nature contribute in equal measure to this splendid city.

    Destination guide

The Ship


Launched in 2006, the ms Noordam is the newest member of our renowned Vista-class ships. Named for the Northern compass point, she embraces the latest industry and environmental technologies such as her use of a diesel-electric power plant for optimal energy efficiency and an Azipod® propulsion system that maximizes maneuverability. On board ms Noordam you will discover museum-quality paintings such as an oil painting of the city of Utrecht painted in 1842, as well as contemporary art like the series of photographs of music greats Dizzy Gillespie and BB King. One of the most valuable pieces of furniture on board the ship is a remarkable inlaid chest flanked by carved wooden 17th-century Baroque columns. Made in Germany in 1885, the chest is inlaid with ebony and precious stones. Enjoy an onboard IPod® self-guided tour of the complete ms Noordam art collection. The ms Noordam exemplifies the classic style of ocean travel with contemporary amenities and modern enhancements.

ms Noordam


Launched: February 2006 | Occupancy: 1,924 passengers

Tonnage: 82,318 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins



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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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