ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Seward (Anchorage), AK to Vancouver

Cruise Code: 1230380 / Voyage Code: 6911

BONUS savings of up to £400

The Ultra-Luxury All-Inclusive New Year Sale

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From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*

COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND

ULTRA-LUXURY ALL-INCLUSIVE CRUISING*

BONUS SAVINGS OF UP TO £400*

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Earn up to 13,200 cruise miles

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Your ROL Cruise package


What's included

  • Bonus savings of up to £400 - on select sailings
  • Economy or business class flights included on select sailings
  • Complimentary suite upgrades and $1,000 on board spend on select sailings
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Your Itinerary


Show itinerary as:

  • Silver Muse

    Your Ship


    Silver Muse

    Silversea

    Silversea
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  • Seward, Alaska, USA

    Day 1

    Seward, Alaska, USA

    27 May 2019

    Seward, founded in 1903, is named after the Secretary of State under Abraham Lincoln, William H. Seward, who endeavoured to purchase the land we know today as Alaska. It is a small, fishing village that has become a fairly busy port, due to its access to the state's highway, something many Alaskan towns lack. It is the southernmost terminus for the Alaska Railroad and is the closet port to Anchorage for those embarking cruise ships. Anchorage is located in south central Alaska, where to the east, the Chugach Mountains serve as the backdrop for the city's magnificent skyline. To the west are the expansive, steel-coloured waters of Cook Inlet, named after the explorer Captain James Cook who sailed into the area in 1778. Anchorage was incorporated as a city in 1920. Though steadily growing, it remained a relatively small frontier town until the beginning of World War II. When the Japanese bombed Pearl Harbor, Anchorage found itself on the front lines of the conflict. Airfields, roads, and other buildings were constructed during the war. After World War II, the infrastructure was left behind, creating the framework for Anchorage's development. On January 3, 1959, Congress voted Alaska into statehood.

  • Day 2


    Cruise Hubbard Glacier

    28 May 2019

  • Sitka, Alaska, USA

    Day 3

    Sitka, Alaska, USA

    29 May 2019

    Sitka began as a major Tlingit Indian village and was called “Shee Atika,” which translates roughly as “settlement on the outside of Shee.” “Shee” is the Tlingit name of Baranof Island. In 1799, Alexander Baranof, the general manager of the Russian American Company, decided to move his base of operations from Kodiak and set up camp at what is now called Old Sitka, 7.5 miles north of the present-day town. He called the settlement St. Archangel Michael. The Tlingit Indians of the area resisted the occupation and, in 1802, with Baranof away, burned the fort and massacred the Russian settlers. Two years later, Baranof returned and besieged the Indian fort. The Tlingits withdrew and the area was once again in Russian hands. This time, the Russians built the new city on a different site and called it New Archangel. For over six decades, New Archangel was the capital of the Russian empire in Alaska. By 1867, the Alaska colony had become too much of a financial burden to Russia. William Seward, U.S. Secretary of State, negotiated with the Russian Czar to purchase the Territory of Alaska for $7.2 million. The American press scoffed at Seward and the U.S. government for purchasing what they called “Seward's Folly,” “Seward's Icebox,” and “Walrussia.” On October 18, 1867, the Russian flag was lowered at New Archangel and the Stars and Stripes were raised over newly renamed Sitka. The name comes from the Tlingit word “Sheetkah,” which means “in this place.” All Russian citizens living in the former colony were given the opportunity to become American citizens. Many went home, although a few stayed or migrated to California. Sitka remained the capital of the Territory of Alaska from 1867 to 1906, when it was moved to Juneau. The move was a direct result of the gold rush. In plain terms, Sitka did not have any and Juneau did. After the Japanese attack on Pearl Harbor, Sitka became a full-scale naval base. At one time during the war, Sitka had a total population of 37,000. With the end of World War II, however, the city settled into a quieter existence. The biggest boom in modern days for Sitka came in 1959 when the Alaska Lumber and Pulp Company built a pulp mill at Silver Bay, near the city. Today, picturesque Sitka is known for its fishing and of course its many historic attractions.

  • Haines, Alaska

    Day 4

    Haines, Alaska

    30 May 2019

    Unlike most cities of Southeast Alaska, Haines can be reached by road. With a population of 2,200, Haines lies in the upper northern reaches of the Inside Passage and is an important access point to the Yukon Territory and Interior Alaska. While cruising into Haines, see the Lynn Canal, the longest and deepest fjord in North America. Once in town, mountains seem to surround you on all sides while the jagged cathedral peaks of the Chilkat Mountains loom over Fort Seward. Haines has two distinct personalities. On the north side of the Haines Highway is the section of Haines that developed around the Presbyterian mission. After its missionary beginnings, it served as the trailhead for the Jack Dalton Trail into the Yukon during the 1897 gold rush to the Klondike. South of the highway, the town resembles a military post, which is exactly what it was for nearly half a century. In 1903 the U.S. Army established Fort William Henry Seward at Portage Cove just south of town. The post (renamed Chilkoot Barracks in 1922) was the only military base in the territory until World War II. In 1939, the army built the Alaska Highway and the Haines Highway to connect Alaska with the other states. Today, the community of Haines is recognized for the Native American dance and culture center at Fort Seward as well as for its superb fishing, camping and outdoor recreation.

  • Juneau, Alaska, USA

    Day 5

    Juneau, Alaska, USA

    31 May 2019

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Tracy Arm fjord & Sawyer glacier

    Day 6

    Tracy Arm fjord & Sawyer glacier

    01 Jun 2019

  • Wrangell, Alaska, United States

    Day 7

    Wrangell, Alaska, United States

    02 Jun 2019

    Wrangell, a hidden jewel in the heart of the Tongass National Forest, is the third oldest community in Alaska and the only community to be ruled by four nations: the indigenous Tlingit nation, Russia, Great Britain and the United States. The island is rich in native heritage as evidenced by the rock carvings at Petroglyph Beach as well as the totems seen around town. Visitors can walk in the steps of John Muir amidst historic buildings and enjoy the beauty of the Stikine River and the surrounding wilderness. Today, the town is still considered colorful by southeast residents, but for different reasons. Wrangell is a proud, traditional and sometimes stubborn community, clinging to old Alaskan ideas of independence from excess government and freedom to use the land and natural resources to earn a living.

  • Ketchikan, Alaska, USA

    Day 8

    Ketchikan, Alaska, USA

    03 Jun 2019

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Prince Rupert, British Colombia, Canada

    Day 9

    Prince Rupert, British Colombia, Canada

    04 Jun 2019

    Prince Rupert is picturesquely located on Kaien Island at the mouth of the Skeena River in British Columbia. Also known as the “City of Rainbows” and gateway to Northern BC, the Queen Charlotte Islands, and the famed Inside Passage (both BC's and Alaska's). Prince Rupert is circled by forests and mountains and overlooks the beautiful fjord studded coast. Like many of the major towns in the northwest, Prince Rupert is linked to the growth of the railroad. Businessman Charles Hay had big plans for this town, but they were largely unfulfilled, as he was a guest on the Titanic's last voyage in 1912. Tsimshian First Nations were the first residents of this area and as recently as 150 years ago their large cedar houses and carved totem poles lined the harbor. Today the harbor is busy with ships, ferries and fishing boats and is one of the main access points for Alaska.

  • Day 10


    Cruising The Inside Passage

    05 Jun 2019

  • Vancouver, Canada

    Day 11

    Vancouver, Canada

    06 Jun 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide

The Ship


Step aboard Silversea’s new flagship, Silver Muse and rediscover the meaning of ultra-luxury. Delivered in spring 2017, Silver Muse raises the bar of luxury travel, offering it’s 596 guests, the newest technology, state-of-the-art facilities, spacious outdoor areas and all-suite accommodation – and not to forget exquisite dining delicacies. The addition of Silver Muse will expand Silversea's majestic and world-renowned fleet to nine ships. With a wealth of luxurious additions to the onboard experience, while satisfying the uncompromising requirements for comfort, service and quality to satisfy the world's most discerning travellers.

Silver Muse


Occupancy: 596 passengers

Tonnage: 40,700 tons | Length: 698 ft (212.75 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Free drinks are subject to the cruise lines T&Cs. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Star ratings are ROL Cruise classified. Free unlimited Wi-Fi is subject to further T&Cs and is limited to one device per guest. Medallion suites and above will receive unlimited premium Internet access for up to two simultaneous devices per guest. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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