ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Southern Caribbean

Cruise Code: 1232890

Experience Modern Luxury

Plus, book an Ocean View Stateroom or above and receive a classic drinks package & on board spend

The 2018 All-Inclusive Spring Sale with Celebrity Cruises

Offer ends 31 May 2018

FREE ON BOARD SPEND*

MODERN LUXURY CRUISING*

EXCLUSIVE ADDED BENEFITS FOR SUITES*

FREE CLASSIC DRINKS PACKAGE*

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Earn up to 9,418 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Book an Ocean View Stateroom or above and enjoy a free classic drinks package
  • FREE on board spend of up to $300 for Ocean View Staterooms and above
  • Book a suite and you will enjoy a Premium Drinks package, FREE Wi-Fi and FREE gratuities
  • A wide range of superbly appointed suites, family and staterooms choices
  • Award-winning cuisine from the iconic main dining room with a nightly-changing menu
  • Lawn Club aboard Solstice Class ships
  • Fitness centre and classes with modern facilities and instructor-led sessions
  • Cutting-edge circus shows, Broadway-style theatre, comedy, magic and live music
  • Enjoy an open air movie on the rooftop terrace on Millennium Class Ships

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Celebrity Equinox

    Your Ship


    Celebrity Equinox

    Celebrity Cruises

    Celebrity Cruises
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  • Miami, Florida, USA

    Day 1

    Miami, Florida, USA

    05 Nov 2018

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Day 2-3


    At sea

    06 Nov 2018 to 07 Nov 2018

  • Charlotte Amalie

    Day 4

    Charlotte Amalie

    08 Nov 2018

    While the beaches and ocean are beautiful, there is one thing that really sets St. Thomas apart - shopping. Browse through the shop-lined streets of Charlotte Amalie and find out why St. Thomas is called the "duty-free shopping capital of the world." Shop for duty-free trinkets and bargains on everything from liquor to imported china and crystal. Visitors can bring home $1,200 in merchandise without paying duty - twice the limit of most of the Caribbean.

  • Day 5


    St. Croix , U.S.V.I

    09 Nov 2018

    St. Croix, the largest of the U.S. Virgin Islands, is a tropical dreamland complete with stunning beaches, clear aqua-blue ocean water, a small rain forest and rolling green hillsides. The Danes purchased St. Croix in the 1700s at which time the slave trade and sugar cane fields thrived. Today, the Danish influence is still apparent in the island's architecture and language. Most of the sugar mills lie in ruins. Yet you can still get a taste of the island's history in freshly squeezed sugar cane juice or Cruzan Rum.

  • St. John’s, Antigua

    Day 6

    St. John’s, Antigua

    10 Nov 2018

    With its white sand beaches, glimmering blue seas and laid-back locals, Antigua is a quintessentially Caribbean island.

    Destination guide
  • Bridgetown, Barbados

    Day 7

    Bridgetown, Barbados

    11 Nov 2018

    Though technically located in the Atlantic Ocean, this popular Caribbean island is the most easterly of the Lesser Antilles archipelago and a Commonwealth realm.

    Destination guide
  • Castries, St Lucia

    Day 8

    Castries, St Lucia

    12 Nov 2018

    From refreshing waterfalls and exhilarating water sports to elegant dining in Rodney Bay, St Lucia offers something for everyone.

    Destination guide
  • Philipsburg, St. Maarten

    Day 9

    Philipsburg, St. Maarten

    13 Nov 2018

    When the Spanish closed their colonial fort on St. Maarten in 1648, a few Dutch and French soldiers hid on the island and decided to share it. Soon after, the Netherlands and France signed a formal agreement to split St. Maarten in half, as it is today. Philipsburg displays its Dutch heritage in its architecture and landscaping. The island offers endless stretches of beach, beautiful landscapes and great shopping.

  • Day 10-11


    At sea

    14 Nov 2018 to 15 Nov 2018

  • Miami, Florida, USA

    Day 12

    Miami, Florida, USA

    16 Nov 2018

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


Celebrity Equinox captures the very essence of premium cruising. Shimmering in sophistication from bow to stern, she will exceed your expectations as soon as you step aboard. Delight in your choice of ten exceptional dining venues. Relax in chic and spacious accommodations. Be surprised to feel grass beneath your feet at the Lawn Club as you sail out to sea. With every imaginable comfort, along with Celebrity's unrivaled guest services, you are bound for a unsurpassed experience no matter your destination

Celebrity Equinox


Launched: August 2009 | Occupancy: 2,850 passengers

Tonnage: 122,000 tons | Length: 1041 ft (317.30 m)

Star Rating

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Cabins



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* Terms and Conditions


Booking conditions of Celebrity Cruises and Reader Offers Limited Agency Terms of Business apply. This offer applies to new bookings only. Staterooms are subject to availability at the time of booking. Reader Offers Ltd fares may be withdrawn at any time. Fares are per person based on two adults sharing a stateroom, are capacity controlled and subject to change at any time without notice. Drinks package is for Ocean View Staterooms or above for the 1st and 2nd guest. Exclusions apply. Suites will receive a premium drinks package. Free wi-fi and gratuities is for suite bookings only. Normal Cruise Miles terms and conditions apply. E&OE.

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