ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

North Pacific Exploration

Cruise Code: 1233611

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Earn up to 26,740 cruise miles

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Your ROL Cruise package


What's included

  • 6★ luxury on board intimate ships
  • Spacious, all-suite accommodation with sweeping ocean views, many with verandas
  • Tipping is neither required nor expected
  • Complimentary fine wines, spirits, champagnes, ales and soft drinks throughout your voyage
  • Menus created by skilled chefs in a choice of exquisite dining venues, all of which are complimentary
  • Experience the wonderful Thomas Keller’s steakhouse restaurant
  • Personal greeting from your suite hostess with ice cold champagne and canapés
  • Impeccable personalised service tailored to each and every guest’s requirements
  • On board enrichments including lectures and cooking demonstrations
  • Complimentary room service and in-suite bar stocked with your personal favourites - without charge

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Seabourn Sojourn - Seabourn


Day

Port

Date

Due Depart


Day 2

Port :

Zhujiajian (Putuoshan), China

Date :

29 Apr 2019

Due - Departs :

29 Apr 2019


Day 3

Port :

At Sea

Date :

30 Apr 2019

Due - Departs :

30 Apr 2019


Day 4

Port :

Yantai, China

Date :

01 May 2019

Due - Departs :

01 May 2019


Day 8

Port :

At Sea

Date :

05 May 2019

Due - Departs :

05 May 2019


Day 11

Port :

At Sea

Date :

08 May 2019

Due - Departs :

08 May 2019


Day 13

Port :

At Sea

Date :

10 May 2019

Due - Departs :

10 May 2019


Day 14

Port :

Kanazawa

Date :

11 May 2019

Due - Departs :

11 May 2019


Day 15

Port :

Sakai

Date :

12 May 2019

Due - Departs :

12 May 2019


Day 16

Port :

Kitakyushu

Date :

13 May 2019

Due - Departs :

13 May 2019


Day 17

Port :

Hiroshima, Japan

Date :

14 May 2019

Due - Departs :

14 May 2019


Day 18

Port :

Takamatsu, Japan

Date :

15 May 2019

Due - Departs :

15 May 2019


Day 20-21

Port :

At Sea

Date :

17 May 2019

Due - Departs :

18 May 2019


Day 22

Port :

Aomori, Japan

Date :

19 May 2019

Due - Departs :

19 May 2019


Day 23

Port :

Otaru

Date :

20 May 2019

Due - Departs :

20 May 2019


Day 24-26

Port :

At Sea

Date :

21 May 2019

Due - Departs :

23 May 2019


Day 27

Port :

Petropavlovsk

Date :

24 May 2019

Due - Departs :

24 May 2019


Day 28

Port :

Cross International Dateline

Date :

25 May 2019

Due - Departs :

25 May 2019


Day 29-31

Port :

At Sea

Date :

26 May 2019

Due - Departs :

28 May 2019


Day 33

Port :

At Sea

Date :

30 May 2019

Due - Departs :

30 May 2019


Day 34

Port :

Glacier Bay

Date :

31 May 2019

Due - Departs :

31 May 2019


Day 35

Port :

Sitka, Alaska, US

Date :

01 Jun 2019

Due - Departs :

01 Jun 2019


Day 36

Port :

Wrangell, Alaska, US

Date :

02 Jun 2019

Due - Departs :

02 Jun 2019


Day 38

Port :

Inside Passage

Date :

04 Jun 2019

Due - Departs :

04 Jun 2019


The Ship


The second of Seabourn’s new class of ships, Seabourn Sojourn, was also built at T. Mariotti yard in Genoa. Her debut was on June 6, 2010 in the middle of the River Thames in London. Seabourn Sojourn’s godmother was the English fashion icon and actress Twiggy. Like her sisters, Seabourn Sojourn enchants her guests with an array of public areas scaled to encourage a relaxed sociability. One of the most unusual features of Seabourn Sojourn and her sisters is Seabourn Square, an ingenious “living room” that replaces the traditional cruise ship lobby with a welcoming lounge filled with easy chairs, sofas and cocktail tables. An enclave in its center houses knowledgeable concierges discreetly seated at individual desks, ready to handle all sorts of business or give advice and information. The ship’s shops are conveniently located just off the Square and it has its own open terrace aft. The Spa at Seabourn is the largest on any ultra-luxury ship, 11,400 square feet encompassing indoor and outdoor space over two decks. A variety of open terraces are scattered over seven decks, offering places to gather with a few friends or spend an isolated hour with a book. Seabourn Sojourn offers six whirlpools and two swimming pools, including the Pool Patio, with a pair of large whirlpool spas and a “beach” style pool, a casual Patio Grill and the Patio Bar. On the sun deck above sits Seabourn’s popular open-air Sky Bar. High atop Deck 11 is a Sun Terrace with 36 tiered double sun beds. Just aft of that is The Retreat, with shuffleboard courts and a nine-hole putting green. The panoramic Observation Bar on Deck 10 offers 270 forward views over the sea. The Club is a lively spot for dancing before and after dinner, while the larger Grand Salon is used for dancing as well as lectures, production vocal shows, cabaret performances and classical recitals.

Seabourn Sojourn


Launched: June 2010 | Occupancy: 450 passengers

Tonnage: 32,000 tons | Length: 650 ft (198.12 m)

Star Rating

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Cabins



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* Terms and Conditions


Similar Cruises


from £13,370pp
Cabin type: Suite

North Pacific Exploration

6★ luxury on board intimate ships, Spacious, all-suite accommodation with sweeping ocean views, many with verandas, Tipping is neither required nor expected, Complimentary fine wines, spirits,…

28 April 2019 | 38 Nights
Seabourn : Seabourn Sojourn

Itinerary
Shanghai, China, Zhujiajian (Putuoshan), China, Yantai, China, Dalian, China, Tianjin (Beijing), Inchon (Seoul), South Korea, Busan (Pusan), South Korea, Hiroshima, Japan, Takamatsu, Japan, Kobe,… ...Read More

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