ROL Cruise customer experience rating 4.7/5 


Based on 834 reviews

Offered a good deal

23 Jun 2018

Made the booking as I required

Smooth process

22 Jun 2018

this booking was made onboard Navigator of the Seas in May 2017 by ourselves, It was transferred to ROL for payment so pretty straight forward

Nothing was too much trouble

22 Jun 2018

We booked a future cruise while on board and received 1st class help

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Southern Caribbean Wayfarer

Cruise Code: 1234112

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 2,997 cruise miles

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Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

ms Koningsdam - Holland America Line


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

22 Nov 2018

Due - Departs :

23 Nov 2018


Day 4

Port :

Phillipsburg

Date :

24 Nov 2018

Due - Departs :

24 Nov 2018


Day 5

Port :

Daylight passing Mount Pelee

Date :

25 Nov 2018

Due - Departs :

25 Nov 2018


Day 6

Port :

Scenic Cruising Soufriere Bay

Date :

26 Nov 2018

Due - Departs :

26 Nov 2018


Day 10

Port :

At Sea

Date :

30 Nov 2018

Due - Departs :

30 Nov 2018


The Ship


Launched in 2016, Koningsdam carries forward all of the tradition, nautical heritage, and signature service and style for which Holland America Line is known—while raising the bar for 21st-century elegance. The 2,650-guest Koningsdam is the first of her class, ushering in a new era of Pinnacle-class cruising. Her name’s roots, like the ship itself, are a mix of something contemporary and something classic: “Koning,” means king in Dutch—and is a salute to King Willem-Alexander, the Netherland’s first king in more than 100 years. To bring this new ship to life, Holland America Line commissioned two legendary partners, change-maker Adam D. Tihany, regarded as one of the world’s pre-eminent hospitality designers and designer, and architect Bjørn Storbraaten, the force behind ms Nieuw Amsterdam and ms Eurodam. Their design cues for Koningsdam? Light-filled spaces. Fluid curves. A sophisticated interplay of high technology and elegance. With beautiful architectural elements inspired by music. All woven together in a forward-thinking design approach. At the heart of the ship, Koningsdam’s central atrium is pure visual drama. Soaring three decks high, the space is graced by an airy stainless steel sculpture that evokes the feeling of a classical quartet, with strings, arches, and bows. The atrium is capped by a ceiling that serves as a backdrop for subtly changing high-definition projections. Look up by day to see wispy cirrus clouds floating overhead. By evening, the atrium takes on dramatic lighting hues or reflects the clear constellations of the night sky.

ms Koningsdam


Launched: April 2016 | Occupancy: 2,650 passengers

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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