ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

Western Caribbean

Cruise Code: 1234665

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 2,517 cruise miles

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Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Rotterdam

    Your Ship


    ms Rotterdam

    Holland America Line

    Holland America Line
    View
  • Day 1


    Tampa

    24 Mar 2019

    A university town at heart, Tampa has a myriad of attractions: the palatial mansion and art museum of the king of the circus, John Ringling; the king of the jungle at Busch Gardens; the antique village of Ybor Square; the enchanting Sunken Gardens and much more.

  • Key West

    Day 2

    Key West

    25 Mar 2019

    Key West is the furthermost point south on the US mainland and only 60 miles north of Cuba. Here where bohemians and artists reside in wooden houses amid lush tropical vegetation, is a religion for whom the term "laid back" might have originally been coined.

    Destination guide
  • Day 3


    At Sea

    26 Mar 2019

  • Day 4


    Mahogany Bay, Roatan

    27 Mar 2019

    Located just 40 miles northeast of mainland Honduras, Roatán Island is a Western Caribbean paradise. Enjoy the ease of Mahogany Bay’s new state of the art cruise ship terminal; relax on a soft sand beach; and explore the Carambola Botanical Gardens and nature trails in search of iguana, parrot, and archaeological sites dating back to Mayan times. Sample shore excursions: Roatán West Side Island Tour; Submarine Boat Ride & West End Village.

  • Day 5


    Santo Tomas

    28 Mar 2019

  • Costa Maya

    Day 6

    Costa Maya

    29 Mar 2019

    The port of Costa Maya was purpose-built for fun… with a touch of Mexican fiesta added for good measure. Step ashore and you’ll find shops, bars, restaurants and a huge saltwater pool, while close by, Mahahual has a great beach and gin-clear water for swimming and snorkelling. And, this being Yucatan, you’re not far from the impressive Mayan ruins at Chacchoben.

    Destination guide
  • Day 7


    At Sea

    30 Mar 2019

  • Day 8


    Tampa

    31 Mar 2019

    A university town at heart, Tampa has a myriad of attractions: the palatial mansion and art museum of the king of the circus, John Ringling; the king of the jungle at Busch Gardens; the antique village of Ybor Square; the enchanting Sunken Gardens and much more.

The Ship


The ms Rotterdam is the standard-bearer for our fleet of ships, never more so than now, with the latest Signature of Excellence enhancements completed in December 2009. We are pleased to introduce our latest innovation, Lanai staterooms, to ms Rotterdam. Your onboard experience will be defined by spacious, artfully appointed public areas and the latest Signature of Excellence venues, features and amenities. Guests aboard will enjoy elegant dining rooms, a $2 million art and antique collection, wide teak decks and spacious staterooms - many with private verandahs. Our stateroom enhancements include expanded stateroom choices and a complete update to all stateroom furnishings. Ms Rotterdam ensures you the ultimate onboard experience with her graceful combination of classic cruise ship features and state-of-the-art amenities.

ms Rotterdam


Launched: December 1997 | Occupancy: 1,404 passengers

Tonnage: 61,849 tons | Length: 780 ft (237.75 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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