ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

Western Caribbean

Cruise Code: 1234862

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 2,397 cruise miles

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Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Nieuw Amsterdam

    Your Ship


    ms Nieuw Amsterdam

    Holland America Line

    Holland America Line
    View
  • Day 1


    Fort Lauderdale

    17 Feb 2019

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

  • Half Moon Cay

    Day 2

    Half Moon Cay

    18 Feb 2019

    When was the last time you whiled away the day on a private Caribbean island? Here's your chance. The island is ours; the day is yours to sun, swim, and sail. Enjoy!

  • Day 3


    At Sea

    19 Feb 2019

  • Day 4


    Ocho Rios

    20 Feb 2019

    On the island that gives sway to reggae, drift dreamily down a tranquil river on a bamboo raft, sip a planter's punch on the porch of a restored Great House, climb the natural stone steps up Dunn's River Falls. Sample shore excursions: Dolphin Cove and Dunn's River Falls; Mountain to Sea by Bicycle; Catamaran Sail & Beach Tour; Firefly - Home of Noel Coward.

  • George Town, Cayman Islands

    Day 5

    George Town, Cayman Islands

    21 Feb 2019

    Quiet, silky white beaches, excellent shopping and an array of water sports are all on offer throughout these popular Caribbean islands.

    Destination guide
  • Cozumel

    Day 6

    Cozumel

    22 Feb 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Day 7


    At Sea

    23 Feb 2019

  • Day 8


    Fort Lauderdale

    24 Feb 2019

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


The second of our Signature-class ships, ms Nieuw Amsterdam celebrates the glamour and history of New York City, formerly called Nieuw Amsterdam, with its inspired interior design and art collection valued at over $3 million, ranging from antiques by traditional Dutch masters to creations by renowned contemporary artists including Andy Warhol, Richard Estes and Roy Lichtenstein throughout the ship. While on board, choose from an array of onboard activities that allow you to pursue new interests or relax and rejuvenate. Learn how to edit, display and share your vacation videos and photographs through our Digital Workshop powered by Windows®. Enjoy onboard cooking shows and hands-on workshops in partnership with America’s Test Kitchen. And explore the wonders of our world through exclusive BBC Earth natural history content through onboard activities, concerts and films. The Greenhouse Spa & Salon offers spa treatments, a thermal pool and lounge and a variety of salon services. Our fully equipped Fitness Center includes state-of-the-art cardio and weight machines, as well as classes in Yoga, Pilates, indoor cycling and more. On deck enjoy two outdoor pools, along with basketball and volleyball courts. Club HAL® provides a wide variety of youth and teen-friendly activities for kids ages 3 to 17, supervised by qualified, full-time staff. Nieuw Amsterdam guests enjoy dazzling entertainment options from their very first night on board. As part of the updates coming December 2017, two new music venues will be added: Lincoln Center Stage, featuring world-class musicians performing chamber music, and Billboard Onboard, rocking the house with 50 years of chart-topping hits. These venues will join the already popular B.B. King’s Blues Club, which brings the best of Memphis blues to sea, and completes our new “Music Walk” experience.

ms Nieuw Amsterdam


Launched: January 2010 | Occupancy: 2,106 passengers

Tonnage: 86,700 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins



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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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