ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Croatia, Italy and Greece

Cruise Code: 1243722

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Earn up to 3,012 cruise miles

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Your ROL Cruise package


What's included

  • Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings
  • Spectacular entertainment from live music to West End-quality performers
  • State of the art gyms including sauna and/or steam room. There are a number of free exercise classes, and others which incur a small charge
  • A choice of pools to relax and unwind in or simply soak up the sun on the deck
  • Daily film screenings in the cinema, from the latest blockbusters
  • Use of the sports facilities including basketball and football courts, golf nets and table tennis tables

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Soak up the delicious warmth of the late springtime sun, as well as oodles of atmosphere and culture on this Mediterranean cruise. You’ll visit UNESCO World Heritage Sites and some hidden gems, and have plenty of time to explore ashore, with full days in every port. Fly to Valletta to join Oceana, and settle in as you sail to Dubrovnik. The timeless sea approach to this ancient walled city is one of the great cruising experiences. Next call is Šibenik, with its steep jumble of medieval lanes and cobbled squares. On to Venice where a maze of alleyways, canal-side palaces and gondolas set the pace for your visit. Zadar is a cacophony of Roman ruins, alongside the cosmopolitan and modern. Back to Valletta to experience what’s described by UNESCO as 'one of the most concentrated historic areas in the world'. And, so to Athens, where the Acropolis gracefully dominates every sightline. After the breathtaking beauty of Mykonos, get set for the ancient wonders of Olympia, home to the Olympic Games for 1,000 years. After a visit to Sarandë on the stunning Albanian Riviera, enjoy one more relaxing sea day while sailing back to Valletta for your flight home.

Your Itinerary


Show itinerary as:

Your Ship:

Oceana - P&O Cruises


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

26 Apr 2019

Due - Departs :

26 Apr 2019


Day 4

Port :

Sibenik, Croatia

Date :

28 Apr 2019

Due - Departs :

28 Apr 2019


Day 7

Port :

At Sea

Date :

01 May 2019

Due - Departs :

01 May 2019


Day 9

Port :

At Sea

Date :

03 May 2019

Due - Departs :

03 May 2019


Day 13

Port :

Sarande, Albania

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 14

Port :

At Sea

Date :

08 May 2019

Due - Departs :

08 May 2019


The Ship


Oceana is a mid-sized cruise ship with a particularly stunning atrium that creates a real ‘wow’. Her bars, restaurants, shops and lounges have been designed to flow seamlessly through the ship and this makes for a sociable and informal atmosphere with P&O Cruises. Oceana’s bars are a feature... There is Magnums – a lively Champagne bar, Winners’ - the funky midships bar and the Yacht and Compass – a traditional English pub. Oceana also has a dedicated nightclub. For dining, Oceana offers a choice when it comes to the main restaurants of both Club (fixed dining times) and Freedom dining (no fixed dining times). She also has several other restaurants to try; a bistro by Marco Pierre White and al fresco dining on deck at the Horizon Grill for great steaks and seafood. Oceana cruise ship has broad decks with 2 sparkling pools and 6 whirlpools to enjoy during the day and even has a sports court ingeniously housed in her funnel. The gym and spa are well appointed and within easy reach. Oceana’s welcoming and informal atmosphere makes her particularly popular with families.

Oceana


Launched: November 2000 | Occupancy: 2,016 passengers

Tonnage: 77,000 tons | Length: 856 ft (260.91 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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