ROL Cruise customer experience rating 4.8/5 


Based on 3868 reviews

Good service and great advice

18 Jan 2019

Very professional and knowledgeable staff. I would not hesitate to use top again.

Good service fairly quick response

18 Jan 2019

Good service from the representative but not every question was answered

Best deal out there

18 Jan 2019

They answered my questions and offered the best deal

Unexpected change

18 Jan 2019

Changed my booking with an efficient and informative manner.

Easy booking and friendly service

17 Jan 2019

Excellent presentation of the cruise and what was included; all very clear and easy to understand.

DISAPPOINTED!!

17 Jan 2019

I have experience of many cruise booking sights. ROL is the only one which is difficult to understand and, indeed, so far I have failed to find any detail of the cruise I have booked and paid for. I cannot even find any reference to the cruise I am on and nothing showed up either when I entered the ship I had booked or the cruise dates. I am also surprised how early you close and was unable to get any guidance as a result. Luckily, I am experiencing the difficulties nearly 4 months in advance of the cruise.

Excellent Service

17 Jan 2019

Service was excellent and they were very helpful

Efficiency rating.

17 Jan 2019

First class service with a knowledgeable representative.Covered all aspects and answered all my questions fully.

Excellent service.

17 Jan 2019

The response was fast and informative.

Happy experience

17 Jan 2019

Jasmine made the booking experience easy, efficient and friendly.

good straightforward service

17 Jan 2019

Clear communication on all services .

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

Roundtrip Vancouver

Cruise Code: 1249390

  • Duration: 7nts
  • Departs: 03 Sep 2019 Alternative sailing dates
  • Sails from: Vancouver, British Columbia, Canada
  • Flights and transfers: not inc
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Outside from:

£2,987pp

Balcony from:

£4,187pp

Suite from:

£5,732pp

Single from:

£3,784

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 11,464 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From the welcoming, sophisticated hospitality of Vancouver to the rugged wilderness of Skagway's Klondike treasures and the captivating awe of Ketchikan's wildlife reserves, here is a voyage of cosmopolitan adventure.

Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
    View
  • Vancouver, British Columbia, Canada

    Day 1

    Vancouver, British Columbia, Canada

    03 Sep 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2


    Queen Charlotte Sound

    04 Sep 2019

  • Juneau, Alaska

    Day 3

    Juneau, Alaska

    05 Sep 2019

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Skagway, Alaska

    Day 4

    Skagway, Alaska

    06 Sep 2019

    Discover the flavor of the gold rush era in Skagway. In its heyday, this atmospheric frontier town was the largest in Alaska. During the height of the gold boom, Skagway was known as the gateway to the goldfields, and its population went from 2 to 10,000 in a single year. At one time it boasted 80 saloons and was known as the "roughest town on earth." Although its population is now less than 1,000, its rip-roaring past will come alive as you stroll along Broadway or browse through the Trail of '98 Museum's outstanding collection of memorabilia.

  • Day 5


    Glacier Bay Cruising

    07 Sep 2019

  • Ketchikan, Alaska, USA

    Day 6

    Ketchikan, Alaska, USA

    08 Sep 2019

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Day 7


    Inside Passage

    09 Sep 2019

  • Vancouver, British Columbia, Canada

    Day 8

    Vancouver, British Columbia, Canada

    10 Sep 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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